BJ's Wholesale Club

stevie hohman _{on Google}

Apr 10th, 2024

Worst customer service..power tripping. I forgot my card and they wouldn't give me a temporary card to shop to.grab like 5 items.

Delma Mbulle _{on Google}

Apr 8th, 2024

My experience was great I took my family out for dinner every think was nice our server was also amazing thanks for the experience

J S _{on Google}

Mar 19th, 2024

I was shopping at 9pm at the Snowden River pkwy. Bjs (60). As always I get my groceries check by passing my receipt to the doorman. The doorman took my receipt and give me a unwelcoming look. It proceeded to count out loud and touch every item in my cart. He told me that I missed an item. So I replied "which item". He started recounting and touching my items again. He pushed down on my empty reusable shopping bags and ask me " What's in here". I told him there were reusable shopping bags. I felt embarrassed, disrespected and mad. He pointed behind me and told me I need to take it to a cashier not him. I asked him what item was missing from my receipt. His response was "That ain't my job. You choose Self-Checkout so go back to the register ". Once I arrived at the register a cashier named Ellyce reviewed the cart and receipt then guided me to her register where she scanned my bag of shrimp. She was amazingly kind as well as professional. The manager was informed and walked me to the exit so I wouldn't have to deal with the door man James Kite.

lee lee _{on Google}

Feb 27th, 2024

Horrible customer service both in store and online, save your money and go where youre wanted. Do not sign up for a membership, not worth it.

Dale Wells _{on Google}

Feb 4th, 2024

Has gone downhill the past few years. The selection is less, and just isn't worth it to us to buy in bulk anymore. The most annoying part is the self-checkout, where you are presented with a screen that if you don't read it carefully, will auto-renew your membership. Sneaky at best.