BJ's Wholesale Club

someone who answers the phone who does curbside pick-up. Around 230 today. Wanted to be rude when my wife called about her order telling her to download the app when we never had a problem before just calling. Then hung up on her. Afterwards she deleted stuff off her phone to make room to download the app. Come to find out she didn't check her in. This person is REAL lucky it was my soft spoken wife and not me. If this is the treatment were going to receive, we'll get a Costco membership and spend our money there. Bj's wanna make it right take my name an cross it with my membership. If not, that's OK too. I'm sure my money will be wanted somewhere with better customer service.
Apr 7th, 2024

The staff at this store are nice! I give it 4 stars because the carts are so in need of replacing. It would be nice if the self check outs were all clearly marked which ones accept cash b4 you walk up to it...sometimes signs are there...sometimes not.
Mar 24th, 2024

Wear a biohazard suit to the bathrooms, they are vomit inducing. Not kept at all. Staff are ok, no need to show your membership to get in, just your reciept on the way out
Mar 24th, 2024

Could have been better. These are four "brand new " tires! You cannot tell because they were not wiped down after installation. This is terrible. The customer service representative in the club was very nice and is actively trying to help me! However this is still unacceptable and they need to clean or replace. The representative in the tire depot obviously needs help..he looks tired. I will be calling back in the morning!
Mar 19th, 2024

Decent location open parking lot. Seems to be more of a bring your own cart back if you want to use one. The in shopping app works great.
Mar 15th, 2024