BJ's Wholesale Club

Mar 31st, 2024

Mar 27th, 2024

A variety of selections for working people. Excellent coupons, fresh foods and not so good customer service anymore. I had a cashier at BJ's tell me what she was not going to do with regards to putting my goods in a recycled tote. What I will not tolerate is disrespect from anyone. I work too hard to earn a living. HELLO COSTCO
Mar 24th, 2024

Mar 11th, 2024

If I could post a zero I would. I received horrible service from cashier# 503299. Trans:8392. 03/01/24 09:54 I purchased 6 items one of which was zyrtec in a glass locked box. The cashier placed 5 items in the cart except for the zyrtec. I questioned had he scanned it because he did not place it with the other items I had purchased. With a nasty tone he stated "yes I scanned it but I can't take it out of the box until you pay for it." Then continued to state to me what the company policy was. I was not aware of the company's policy. He further stated I had to make sure you could pay for it before I opened the box, in a very rude manner. After I paid for my Items. He opened the box, placed the zyrtec in the cart, handed me my receipt, and went to the next customer without even saying something to the effect of "have a nice day or thank you for shopping at bj's." I have shopped at bj's for over 30 years and never experienced someone with such poor customer service skills and a terrible attitude!!!
Feb 22nd, 2024