Boston, MA Van Rental Agency

Of you return the car early they still charge for the original duration, which means they can rent it again for the cash grab. Budget lost a customer with this move.

criminally overpriced and useless customer service

I think the Sixt car rental here at Westin did not even get a star. They provided the really bad service that I never had it. I supposed to get the car by 10.00am. that I ... more

Alejandro from the West Roxbury office was the best. My friend and I were having some difficulties and he came to the rescue. Thanks again!

The late night check in agent was rude and the guy in the lot to get the car was crazy rude so much we laughed because we'd never encountered anyone like this. On return ... more

Reasonable prices, good quick service and good location! Had lunch across the street at Flour bakery.

The rental car was not clean inside, and another stupid issue is if you do not have a credit card, you cannot rent any vehicle. I'm a person who does not want to have any ... more

Super

Got a free upgrade! National was very nice

I rented a car from this service and was delighted with the well-conditioned and fuel-efficient vehicle provided. It not only helped me save on fuel costs but also perfor ... more

Exterior windows and rearview mirrors weren't clean and I had to do my cleaning under minus temperature to ensure visibility. Wiper blades was ok doing its job but due fo ... more

Was told gas would be full but was only 2/3 full. Was asked to pay $80 on exiting rental garage, had to wait to get that fixed. No map given for car return. Otherwise car ... more

very easy pickup process

Quick to grab the car but hertz definitely needs more people on their desk

lines, lines, lines. Even when u go to get car... another line.. they need to bring it to you. Then I witnessed workers yelling at each other. Yikes!

These negative reviews are legitimate. Unethical business practices abound with this rental car agency. Don't be lured by the low advertised rates and stick with a repu ... more

I contacted Budget to extend my rental one day, I called the phone number shown on the rental contract jacket. I was connected with an off shore call center to add one da ... more

It is an accessible, convenient, and useful rental car center. You can get here using airport shuttle buses, and check the routes of buses to make sure they stop at the r ... more

The way this facility is engineered is very visitor friendly and easy to underatand and navigate. Rental agent was friendly and informative.

Typical car rental experience. Always dread having to deal with the rental experience.

I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. ... more

Unprofessional representative and awful customer service by Tiffany. Always take pictures of vehicle at pickup and drop off in order to have proof of any false claims by ... more

Great experience!! Rented the 14 passenger Tahoe suv limo to go dinner for my 40th. Alex arrived 30 min early, the limo was clean, stocked with water, ice and champagne g ... more

Terrible customer service

I rented a van to use in Reach the Beach, a relay run in New Hampshire. Our van had a faulty starter. I called Adventure on Friday afternoon. One of their employees, Chri ... more

Great!

No issues renting U-Haul truck here. Could use more staff sometimes I came and no one was at front desk. During open hours they were away. I had to come back later. But t ... more

I had a Great experience. Excellent customer service! Will rent again.

Representatives at the location of very friendly made the rental process very easy

Left my hat in the car It was found but then they could not locate it The front desk lady had very bad attitude and asked me why I left it in the car? So rude and unhelpf ... more

Any other U-Haul location is better. The workers were lazy. Don't even think about getting your vehicle on time. Waited 30 minutes for 2 groups ahead of me. The workers r ... more

Absolutely nightmare! Returned my trailer in one day and left with a attendant, never check me out and still charging me money three days later. When I go to the store, t ... more

Excellent customer service , great prices, great vehicle

Did not had any issues, it was an easy set up (pick up and drop off) and very friendly client facing personal. Don't recall the name but the worker who helped was friendl ... more

DO NOT RENT CAR FROM THIS PLACE!! They will fool you and you won't get a penny back.

Stay away. They are a joke. The car we got was a piece of junk. Customer service didnt help us to exchange the car until it didnt work anymore. We couldnt get help on the ... more

Again Avis were extremely good. No problems. My low rating on the vehicle was given in the hope of being asked why. The vehicle was perfect, 4WD SUV as ordered. But could ... more

Most amazing and helpful staff. Above and beyond service

all aces here A to Z

I don't know someone stole my email and is using it to rent uhauls apparently. I don't know a joseph

The reviews of this place arent good, but Ive used them twice now and had a good experience. Basically everything is done online. You go into the gas station to get the k ... more

Whats wrong with you guys? Why you keep stealing money from my credit card? This is the third times they keep stealing money from my bank account without my consent. Ill ... more

I came here for gas and they were so rude and make me wait for a while, like they were giving me something for free

Was told there was no truck rental at home depot when I went