Springfield, MA Telecommunications Service Provider

Great job Alex thank you for the free phones !!

I went to this store for a charging problem with one of my phones and Mimi help solve that problem and then help me purchase a new phone through my metro plan. This store ... more

Good customer service this time . Cool calm and happy. Professional at phone sales.

Had a bit of a wait but staff was friendly and knowledgeable.

Call and no answer thanks for nothing.

Store #8663 Mobile Expert IRV 4/10/2024 Couldn't ask for a better professional. Patient knowledgeable of products and services and Patient. One of many reasons I'm a 10 y ... more

Anthony thanks

Unimpressed customer, will probably be changing companies soon. As soon as I can afford to get a new phone and pay that months bill.

They helped me turn my phone service back on. Very professional and patient because being with no service for three days makes you cranky. Im happy they were able to help ... more

They didn't take good care of me

Last week we had a thunderstorm that rocked my house and fried my ONT. I live in a wooded area, so my cell service doesn't work. I drove up the hill until I had service a ... more

Always good service and respect there very honest

Had trouble activating my SIM card.took almost 3 weeks to get my SIM card activated almost at the end of my next bill day.thinking on switching to another carrier..

My experience is different than others. It depends who served your needs. There was one person who did great just that he said I was going to get my $10.00 back even thou ... more

Love the store manager

Going out of business.