T-Mobile

Andrea Johnson _{on Google}

Feb 11th, 2024

Ellen and Brent at the Plymouth location were lifesavers after we had an AWFUL experience at another T-mobile store where we were misinformed and treated very rudely. They helped us out in a friendly and professional manner, and helped us get the best deal! If not for their help, we likely would have left T-mobile. We highly recommend them!

Sai Y _{on Google}

Feb 3rd, 2024

I went to the store to upgrade my device and asked them to order a device which isnt available in-store. The staff seems to be unprofessional and asked me to order it from my T-mobile app. I tried ordering it but due to some reasons the promotional offer isnt showing up even though I am eligible. When I asked about it, they simply told me to call customer service. I ended up going to a different location (Maple Grove) where the staff they greeted me with warm smiles and was able to order a device within no time. I would prefer to avoid this location in future as much as possible.

Tim Hoover _{on Google}

Dec 18th, 2023

It seems every time I come to the place it is closed and doors locked, what is the problem

BALAJI SUBRAMANIAN _{on Google}

Nov 17th, 2023

What a great bunch of employees - All friendly and super professional in helping you the right way. I had to activate service on Apple watch and I got great service. Maggie is awesome and helped me fully with all the issues including porting over numbers and lowering my bill to the lowest amount !!

Denise Erickson _{on Google}

Aug 23rd, 2023

I purchased the Samsung flip phone and was told there is not a case made for the phone. Three days after my purchase the phone dropped 2 feet from a bench to pavers and broke. Brought it back in to see if they could help me and was told that I need to bring it into a Samsung authorized repair shop because we did not purchase a warranty (which was never offered) and guess what? They do make a case. I would have bought it immediately and my phone would not have cracked if I was told that they had one.