Avis Car Rental

Pure advertisement online and on Tate apps Rate apps saying they accept cash and cards but offices refusing to do so
Dec 3rd, 2022

Aug 2nd, 2022

This was the worst experience I have had with a rental car company. When I first arrived to pick up my car, the young lady tried to charge me $50 more than my agreed contact agreement - saying sometimes the rate jump up. Then, she escorted to a mid size vehicle, when I purchased a standard size vehicle- with no apology. She said she didn't have a standard size on the lot and I would have to go to the airport if I wanted a different car. Then when I tried to drop off the car, the same young lady was 20 minutes late to work. No customer service skills. Awful experience I expected more from Avis.
Mar 10th, 2022

I have to admit that I was a bit late because I did get lost on my way; I arrived at 0210 pm vs. 0130 pm for my original reservation. There was no one in the store although the operation hours is shown as until 0300 pm for weekly days. Called the Avis help desk. Initially somebody answered but told me to hold on when I explained the situation. I gave up 30 mins later without any further response. I attempted another Avis at the Jackson airport but apparently they do not have any connection with this location and cannot offer any help as they did not have any available vehicle (which is understandable). That is the time when I checked google map review and I found similar complaints even with somebody who showed up on time. It messed up my plan and I had to cancel a meeting and a non-refundable hotel reservation. This was a terrible experience.
Oct 6th, 2021

Mar 28th, 2021