New Outlook Optical

Hours

Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM

Chamber Rating

4.7 - (52 reviews)
46
2
0
1
3
Read Our 52 Reviews

Chamber Rating

4.7 - (52 reviews)
46
2
0
1
3
  • Steven Allen Martin

    I have been trying to get me some new glasses for a long time.
    Feb 19th, 2024

  • Stephanie Henderson

    I couldnt be happier with my experience here. I was pleasantly surprised with the variety of cute and reasonably priced frames. The staff were all friendly, thorough, and professional. I was kept up to date on the status of my order and had an all around great experience!
    Jan 23rd, 2024

  • Laura Gomez


    Dec 16th, 2023

  • Lesliemiller 1987

    Time to find a new optical store for my daughter now, over 10 years coming to this place with the same insurance and a lot has changed, I guess is the insurance but the girl there told me they don't get anything from the prescription with those frames $$ and from a big selection our insurance used to cover now is very limited, the waiting time is two weeks. Also I didnt know the insurance is who makes the glasses after you picked a frame the girl there told me that. Pretty much in the hunt for the place with the best deal right now she never tried to offer deals within their business . I am back here just to make an update with my last sentence, you are right, its unfair to say Medicaid is not welcome here, thats just how I felt over the fact that your employee mentioned a couple facts on regards to my daughters insurance, medicaid. The two weeks for the glasses to be made and the inconvenience of your business not being paid for those frames. Now that I remember the last pair she got from you guys about a year ago I had to call on a Thursday to find out if the glasses arrived, when I went to pickup the glasses I asked since when you had them, it was sad to hear that since Tuesday that same week.
    Dec 16th, 2023

  • Filbert Resurreccion

    I go here only I choose that kind of my specific eyeglasses
    Nov 29th, 2023

Read Our 52 Reviews

About
New Outlook Optical

New Outlook Optical is located at 2208 S Rainbow Blvd in Las Vegas, Nevada 89146. New Outlook Optical can be contacted via phone at 702-876-0320 for pricing, hours and directions.

Contact Info

  •   702-876-0320
  •   (702) 876-0320

Products

  • FRAMES

Services

  • CHILDREN & ADULT EYEWEAR!
  • GLASSES FOR INFANTS TODDLERS & CHILDREN OFFERING MIRA FLEX
  • HIGHLY PERSONALIZED SERVICE
  • KIDS PACKAGES. REPAIRS
  • LOW VISION TOOLS

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for New Outlook Optical?

A The phone number for New Outlook Optical is: 702-876-0320.


Q Where is New Outlook Optical located?

A New Outlook Optical is located at 2208 S Rainbow Blvd, Las Vegas, NV 89146


Q What is the internet address for New Outlook Optical?

A The website (URL) for New Outlook Optical is: http://www.newoutlookopticalnv.com/


Q How big is New Outlook Optical?

A New Outlook Optical employs approximately 6-10 people.


Q Is there a key contact at New Outlook Optical?

A You can contact Cyndi Hanson at 702-876-0320.


Q What days are New Outlook Optical open?

A New Outlook Optical is open:
Thursday: 11:00 AM - 6:00 PM
Friday: 11:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 11:00 AM - 6:00 PM


Q How is New Outlook Optical rated?

A New Outlook Optical has a 4.7 Star Rating from 52 reviewers.

Key Contacts

image
Cyndi Hanson
Owner


Hours

Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM

Ratings and Reviews
New Outlook Optical

Overall Rating

Overall Rating
( 52 Reviews )
46
2
0
1
3
Write a Review

Steven Allen Martin on Google

image I have been trying to get me some new glasses for a long time.

Business Response on Google Mar 1st, 2024
Thank you for a great review Steven! We appreciate your business!

Stephanie Henderson on Google

image I couldnt be happier with my experience here. I was pleasantly surprised with the variety of cute and reasonably priced frames. The staff were all friendly, thorough, and professional. I was kept up to date on the status of my order and had an all around great experience!

Business Response on Google Feb 8th, 2024
Thanks for your great review Stephanie! We're very happy to hear you had a positive experience with us. If we can be of help in any way, please let us know!

Laura Gomez on Google

image

Business Response on Google Jan 2nd, 2024
Thank you for your great review Laura!

Lesliemiller 1987 on Google

image Time to find a new optical store for my daughter now, over 10 years coming to this place with the same insurance and a lot has changed, I guess is the insurance but the girl there told me they don't get anything from the prescription with those frames $$ and from a big selection our insurance used to cover now is very limited, the waiting time is two weeks. Also I didnt know the insurance is who makes the glasses after you picked a frame the girl there told me that. Pretty much in the hunt for the place with the best deal right now she never tried to offer deals within their business .
I am back here just to make an update with my last sentence, you are right, its unfair to say Medicaid is not welcome here, thats just how I felt over the fact that your employee mentioned a couple facts on regards to my daughters insurance, medicaid. The two weeks for the glasses to be made and the inconvenience of your business not being paid for those frames.
Now that I remember the last pair she got from you guys about a year ago I had to call on a Thursday to find out if the glasses arrived, when I went to pickup the glasses I asked since when you had them, it was sad to hear that since Tuesday that same week.

Business Response on Google Jan 3rd, 2024
Good Morning Leslie,We’re sorry that you feel that way about your visit, however there are some points I’d like to address: Firstly, the last statement you made is entirely untrue and unfair. All patients are welcome at our office, and we gladly and gratefully serve thousands of NV Medicaid patients annually.Secondly yes, insurance companies are constantly updating their policies and procedures, therefore we do our best to adapt along with them so that we remain in compliance. It appears that most of the issues you mentioned stem from the policies your insurance company has put in place for eyeglasses. For example: Yes, certain insurance carriers have control over the entire manufacturing process. This means we have absolutely no control over the time it takes to receive them, however we always call as soon as they’re received correctly and are ready to dispense. Many times (but not always) this happens before the two-week time frame we estimate. We are more than willing to work with you (and all of our patients) to come to an amicable resolution, but giving us a one-star review because of the policies your insurance company has set forth seems a bit unfair to our small business.If you’d like to attempt to resolve these issues, please let us know, we are always happy to help whenever possible. Contrarily, if you feel that the patient/provider relationship is simply beyond repair, we absolutely wish you nothing but the best with your eyecare in the future.Kindest Regards,New Outlook Optical

Filbert Resurreccion on Google

image I go here only I choose that kind of my specific eyeglasses

Business Response on Google Dec 1st, 2023
Thank you Filbert! We appreciate your support and your review, please let us know if you need anything!

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Overall Rating

Overall Rating
( 52 Reviews )
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