Hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 4:00 PM

Chamber Rating

4.4 - (67 reviews)
52
6
1
3
5
Read Our 67 Reviews

Chamber Rating

4.4 - (67 reviews)
52
6
1
3
5
  • Z X

    trash management.
    Feb 1st, 2024

  • Nian Zhao

    The public amenities are well maintained; supers are nice and efficient!
    Nov 5th, 2023

  • Vaishali Chanana

    I have lived here for 3 years and i have only positive things to say about The Gotham. Very friendly and 24x7 available concierge is the best part. The apartments have spacious rooms with large windows showing unrestricted views of the Downtown JC area and Hudson river. Maintenance guy would come the next day you put up a ticket.
    Sep 22nd, 2023

  • Andrea Sparrow


    Aug 31st, 2023

  • Hasan Ali

    Update: The management has PAID to REMOVE my review. It does not appear on the public page. I am updating it so it appears again, if it disappears again we know they paid to remove it instead of handling the issues! DO NOT MOVE HERE! TERRIBLE, TERRIBLE MANAGEMENT! I lived in this building for years, I am now a former tenant but am updating this to warn potential new tenants. Over the time, the management has gone seriously downhill and they are now absolutely incapable of doing their jobs. Here are just some examples of their incompetence: 1) They tried to claim that the money we left with them for a security deposit was over $1,000 less than it actually was. We showed them proof this was not the case, they still claimed it was so. I showed more proof, using their own records, and finally the management office gave up trying to do basic arithmetic and handed it over to their accounting department (which took FOREVER), and the accounting department had to explain to the management how we were right. 2) Over the time multiple people have lived in the apartment and people have been added and removed from the lease. They had the wrong people on their systems on the lease multiple times, despite being told they were wrong. 3) Lease renewals never go out on time. If you try to contact and ask for information, you get lied to about how the property manager will reach out and they never will. When we finally got our lease renewal (14 days before we would have to sign it), we saw it was dated over a month prior. So they had it ready, by didn't give it to us so we would have less time to make an informed decision. Absolutely terrible behavior. 4) They lose records on their end and try to charge you to compensate. They lost my renters insurance policy documents, and decided they were going to charge me for their overpriced policy. 5) There used to be 4 carts available for moving groceries and such. You would take a cart when you needed. They decided to replace these 4 with 2 carts that don't fit through their own sliding door (if you don't do it a certain way it will smack the sensor), and add a ridiculous system where you have to sign carts out with the concierge. Absolute waste of time for a system that worked perfectly before, and now there is less carts too. Overall, DO NOT move in here. The headache with dealing with this place's absolutely awful management is not worth your time. The maintenance team is great. The door people change too often, but there are some rockstars (John).
    Feb 11th, 2024

Read Our 67 Reviews

About
The Gotham

The Gotham is located at 255 Warren St in Jersey City, New Jersey 07302. The Gotham can be contacted via phone at 855-491-0164 for pricing, hours and directions.

Contact Info

  •   855-491-0164

Questions & Answers

Q What is the phone number for The Gotham?

A The phone number for The Gotham is: 855-491-0164.


Q Where is The Gotham located?

A The Gotham is located at 255 Warren St, Jersey City, NJ 07302


Q What is the internet address for The Gotham?

A The website (URL) for The Gotham is: https://ironstate.com/property/the-gotham/


Q How big is The Gotham?

A The Gotham employs approximately 20+ people.


Q What days are The Gotham open?

A The Gotham is open:
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: 10:00 AM - 4:00 PM


Q How is The Gotham rated?

A The Gotham has a 4.4 Star Rating from 67 reviewers.

Hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
10:00 AM - 4:00 PM

Related Categories

Ratings and Reviews
The Gotham

Overall Rating

Overall Rating
( 67 Reviews )
52
6
1
3
5
Write a Review

Z X on Google

image trash management.

Business Response on Google Jan 27th, 2024
Thank you for the review - our internal maintenance teams place a strong focus and effort on our trash management, and its taken out regularly.

Nian Zhao on Google

image The public amenities are well maintained; supers are nice and efficient!

Business Response on Google Oct 21st, 2023
Hi Nian - thank you for taking the time to leave a wonderful review! We sincerely value your residency!

Vaishali Chanana on Google

image I have lived here for 3 years and i have only positive things to say about The Gotham. Very friendly and 24x7 available concierge is the best part. The apartments have spacious rooms with large windows showing unrestricted views of the Downtown JC area and Hudson river. Maintenance guy would come the next day you put up a ticket.

Business Response on Google Sep 29th, 2023
We greatly appreciate your positive review of The Gotham, Vaishali! It's fantastic to hear that you've had a great experience during your three years with us. We're committed to providing top-notch service, spacious apartments, and stunning views, and your feedback encourages us to continue our efforts.Our team is here to ensure your comfort and satisfaction, so if you ever have suggestions or needs, please don't hesitate to reach out. Thank you for making The Gotham your home, and we look forward to serving you for years to come.

Andrea Sparrow on Google

image

Business Response on Google Aug 24th, 2023
Andrea, thank you for taking the time to leave us this review!

Hasan Ali on Google

image Update: The management has PAID to REMOVE my review. It does not appear on the public page. I am updating it so it appears again, if it disappears again we know they paid to remove it instead of handling the issues!
DO NOT MOVE HERE! TERRIBLE, TERRIBLE MANAGEMENT!
I lived in this building for years, I am now a former tenant but am updating this to warn potential new tenants. Over the time, the management has gone seriously downhill and they are now absolutely incapable of doing their jobs. Here are just some examples of their incompetence:
1) They tried to claim that the money we left with them for a security deposit was over $1,000 less than it actually was. We showed them proof this was not the case, they still claimed it was so. I showed more proof, using their own records, and finally the management office gave up trying to do basic arithmetic and handed it over to their accounting department (which took FOREVER), and the accounting department had to explain to the management how we were right.
2) Over the time multiple people have lived in the apartment and people have been added and removed from the lease. They had the wrong people on their systems on the lease multiple times, despite being told they were wrong.
3) Lease renewals never go out on time. If you try to contact and ask for information, you get lied to about how the property manager will reach out and they never will. When we finally got our lease renewal (14 days before we would have to sign it), we saw it was dated over a month prior. So they had it ready, by didn't give it to us so we would have less time to make an informed decision. Absolutely terrible behavior.
4) They lose records on their end and try to charge you to compensate. They lost my renters insurance policy documents, and decided they were going to charge me for their overpriced policy.
5) There used to be 4 carts available for moving groceries and such. You would take a cart when you needed. They decided to replace these 4 with 2 carts that don't fit through their own sliding door (if you don't do it a certain way it will smack the sensor), and add a ridiculous system where you have to sign carts out with the concierge. Absolute waste of time for a system that worked perfectly before, and now there is less carts too.
Overall, DO NOT move in here. The headache with dealing with this place's absolutely awful management is not worth your time.
The maintenance team is great. The door people change too often, but there are some rockstars (John).

Business Response on Google Feb 12th, 2024
Dear Hasan Ali,Thank you for sharing your feedback, and we appreciate the opportunity to address your concerns. However, we cannot seem to find your information in our system. We would love the opportunity to discuss any concerns and some of the items you mentioned in your review.Regarding your points:1. Security Deposit: We take such matters seriously, and we assure you that any discrepancies in accounting are thoroughly investigated. If there were any issues, we encourage you to reach out directly to our management office or the provided email address so we can review your case and address it promptly.2. Lease Renewals: Our standard procedure is to send lease renewals 75-90 days in advance. If there was any delay in your case, we apologize for any inconvenience. Your feedback is valuable, and we will review our processes to ensure improvements are made.3. Lost Records: We understand the frustration that can arise from misplaced documents. If there are specific instances where you experienced challenges with lost records, please share the details with us via email, and we will investigate the matter thoroughly.4. Cart System: We appreciate your feedback on the recent changes to our cart system. Your concerns have been duly noted, and we will assess the situation to determine if adjustments can be made to enhance the convenience for our residents.We encourage you to contact us directly at [email protected] to discuss these matters further. Your satisfaction is important to us, and we are committed to resolving any issues you may have experienced.Thank you for your understanding, and we look forward to the opportunity to address your concerns.

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Overall Rating

Overall Rating
( 67 Reviews )
52
6
1
3
5

Write a Review

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