Rite Aid

Its unfortunate if your prescription were transferred here due to your regular Rite Aid pharmacy closure. My prescriptions were sent here and they never pick up the phone. I waited on hold for 45 mins only for someone to pick up and hang up the phone. And going in person is even worse. The lines are to the back of the store most days. My last visit it was 30 people on line and it took me an hour and half to reach the counter. Theres a pharmacy associate who is extremely slow and doesnt know where your prescription is located making the wait even longer and more frustrating. This experience is horrible the store associates arent helpful and sometimes are borderline rude. Corporate need to visit this store to see first hand what their customers are experiencing. Ill be looking for mail orders or transferring my prescriptions to Walgreens.
Mar 28th, 2024

This location has the worst pharmacy ever. I was forced to transfer my scripts here due to the closing of another Rite Aid. The pharmacy's staff is incompetent and lacks customer service skills. I've waited on the phone multiple times for over an hour just to have someone pick up and hang up. My provider has even had difficulty contacting this pharmacy regarding medications. If you try to go to the pharmacy, prepare to wait online forever and get to the counter without getting any help. I've contacted the corporate office and await a call back from them.
Mar 26th, 2024

Worst pharmacy service ever, waiting on line for 20 minutes, trying to do prescription for a patient. Pharmacist with a heavy indian accent hung uped the phone on me, calling back to make a complaint on him and waiting again for 15 minutes. Do you think your time is more valuable than mine?
Mar 25th, 2024

They have the WORST CUSTOMER SERVICE!!! If you have any questions its best to go in person and expect a long line as well. You people need to get it together for real.
Mar 24th, 2024

Customer service was HORRIBLE, SHE NEEDS TO BE FIRED OR REPRIMANDED FOR HOW SHE REPRESENTS RITE AID AS A WHOLE. SHE IS THE FIRST PERSON YOU SEE WHEN YOU COME IN THE STORE AND SHE LOOKS ANNOYED AND UNHAPPY TO BE THERE AND SHE WAS ON HER PHONE THE ENTIRE TIME SHE NEVER GREETED ME AS THE PERSON TO BRING YOU UP SHE NEVER GAVE EYE CONTACT AND NEVER LOOKED UP FROM HER PHONE UNTIL IT WAS TIME FOR HER TO GIVE ME MY RECEIPT SHE WAS VERY RUDE AND SEEMED LIKE SHE DID NOT WANT TO ANSWER ANY OF MY QUESTIONS. Why work for a place if you do not want to work there or have no desire to give proper and adequate customer service to to rite aid customers. She was extremely rude and extremely nasty and she does not deserve to be in the front of the store let alone work there!! All she was interested in was looking through her phone on shin and scrolling on social media while I was right in front of her which is very unprofessional in the retail business!!!! RITE AID YOU NEED TO DO BETTER WHEN IT COMES TO HIRING SOMEONE THAT IS SUPPOSED TO REPRESENT THE BEST INTERESTS OF THE RITE AID CUSTOMERS, DO BETTER!!!! THIS IS NOT OKAY!! If I could give less than one star I would based on this interaction today alone SMFH!!
Mar 8th, 2024