Buffalo, NY Cell Phone Store

Great help I got from the store person

I recently bought a phone here, and the worker was super chill. If you have a tax exempt, this is not the place to go to buy a phone. They don't accept them. They do have ... more

Joseph and yulani did great thank u

Excellent, WELL TRAIN STAFF! VERY COURTEOUS. Soon as I enter the store, I was greeted by a nice young lady name TAYA, WHO HELP ME GET EXACTLY WHAT I WANTED WITH NO HASSLE ... more

Leaking and closing

Tyrique was a huge help, he knew how to treat the customer, he was very motivated and overall he offered great service, definitely recommend this location.

Love this metro and the people who work here

Excellent service from less

Great service

Really good phone the stylist helps a lot when I'm trying to tap something small

Thanks mom for helping out.

The employee was helpful and got my new phone set up quickly. I suggested different offers that would save me money, and he took the time to look into them. Unfortunately ... more

This store is nice closed

Dave is the best! He explains everything and takes his time with you. I love that he searches for the best deal too. Ive had other reps - by far Dave exceeds them all.

I went to Metro by T-Mobile at Lovejoy. The guy helped me with my network reset and transferred all my data from old device to new device. It is really helpful for me as ... more

Keirstan was super helpful. She handled my request smoothly and efficiently.

Great place and the guy was Soo helpful compared to another store I have been to for Metro

Love Metro by T-Mobile at Elmwood in Tops, I mistakenly did factory reset for my phone, I came to this store for backing up my information and the representative helped m ... more

Man I just came in earlier today to buy a phone mine broke unexpectedly and I needed one in a bad way I came in there and a dude wearing purple (can't remember his name) ... more

Can't leave any stars, as the location is CLOSED @ 3:10 pm on thursday 11/16/23. No sign explaining closure, but fact that the store is closed, going against posted hours ... more

Amazing customer service

Omg!!! Thanks to Q for helping me with my phone and returning my pictures to my cellphone!! I have all my baby pictures now and I'm so elated!! Very professional and is v ... more

Be bop a lu bop bing bang boom

Store was not open when it was supposed to be stood outside for 15 minutes waiting

Friendly

Made appointment days in advance...got call an hour before reminding me that I made an appointment...got to my appointment and was told that they don't have the battery i ... more

Helpful and friendly service on a Saturday morning from Andre and Stephanie even when we were having technical difficulties. They both helped me trouble shoot T-Mobile an ... more

The manager Frankie at this store is AMAZING, she answered all my questions and was very helpful

Helpful. Had SIM card replaced.

Wonderful store, great customer service, and they have ANY phone that you'd want. If you're going to get T Mobile this is the spot to go!

Nice place

So sick of this place not being open on time

No thanks

There are no longer open they need to be taken off of Google

Establish of AT&T was more than helpful regarding my reasoning for coming in. Not to mention the warm and cozy like environment to our cold weather here in Buffalo. Corey ... more

Couldn't help us establish a new line and port over a phone number from another account because they weren't a "corporate" store. Ended up on the phone for 3 hours to get ... more

Amazing store. Amazing staff

Super helpful and friendly people...

Tuesday 12/19/2023 6-7 PM staff, SIM card randomly gave out on me. Guy helping me did not know how to properly help. Woman with glasses had extremely rude tone speaking t ... more

Want to thank Latisha for WONDERFUL customer service today as my phone was having charging issues. She knew her stuff and was super friendly even though it was close to h ... more

No knowledge of how to correct problems that happen with a cellphone

Sean is the Best.

Derek was very helpful in my visit to the store. My SIM card wasnt working and he replaced without any hesitation. Also the customer in front of me was impressed by Derek ... more

A LOT of stuff here. Its pretty neat for the most part, but some prices a bit high.

Great service! I went there very stressed and worried about my plan and an issue with my Moto G but great gratitude to rep Mr.Khaled for his service. Loved his attitude ... more

Papa and Eric were AMAZING assisting me this evening. I had a dreadful outstanding bill and was able to pay it off and receive deals and amazing promotions after doing so ... more

Always the best!