Chamber of Commerce

      KeyBank

      ( 10 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.4 - (10 reviews)
      6
      0
      0
      0
      4
      Read Our 10 Reviews

      Chamber Rating

      Verified Member
      3.4 - (10 reviews)
      6
      0
      0
      0
      4
      › ‹
      • JP Loingsigh

        $4 ATM fee is insane
        Jun 13th, 2023

      • Joy

        I was charged a fee for a pending transaction, that I should not have been charged. The transaction was pending and I got the money in right that same day. Customer service would not remove the fee. They just rudely told me if I don't get money in to cover the fee I will be charged again. At my primary bank (Bank of America) if there is pending transaction and you put money in before it clears all is fine. You would think with covid and so many people struggling this would not be a issue. I can only come up with is that Key bank is greedy! I'm very disappointed. Most or all companies are willing to go above and beyond especially right now, not Key bank. Just a heads up for anyone else out there that has a Key bank account.
        Jun 9th, 2021

      • Tom Cloen

        Andrea truly went out of her way for us. Thank you so much
        Apr 19th, 2021

      • John Mahoney

        Great customer service Online app works amazing
        Nov 20th, 2020

      • Gineen Frenning

        Patty was amazingly helpful and kind today and offered multiple solutions. Thank you!
        Apr 27th, 2020

      Read Our 10 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (716) 689-6937.

      Q Where is KeyBank located?

      A KeyBank is located at 9640 Transit Rd, East Amherst, New York 14051

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/ny/amherst/BRCH32900580/9640-transit-road?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: 9:00 AM - 12:00 PM

      Q How is KeyBank rated?

      A KeyBank has a 3.4 Star Rating from 10 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      9:00 AM - 12:00 PM

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      6
      0
      0
      0
      4
      Write a Review

      JP Loingsigh on Google

      image $4 ATM fee is insane

      Joy on Google

      image I was charged a fee for a pending transaction, that I should not have been charged. The transaction was pending and I got the money in right that same day. Customer service would not remove the fee. They just rudely told me if I don't get money in to cover the fee I will be charged again. At my primary bank (Bank of America) if there is pending transaction and you put money in before it clears all is fine. You would think with covid and so many people struggling this would not be a issue. I can only come up with is that Key bank is greedy! I'm very disappointed. Most or all companies are willing to go above and beyond especially right now, not Key bank. Just a heads up for anyone else out there that has a Key bank account.

      Tom Cloen on Google

      image Andrea truly went out of her way for us. Thank you so much

      Business Response on Google Mar 8th, 2022
      Hello Tom - Thank you for sharing your experience with us and the 5-⭐ review! We will share this with our branch partners as well. Have a great evening. ^DD

      John Mahoney on Google

      image Great customer service
      Online app works amazing

      Business Response on Google Apr 4th, 2021
      Hi John - Thank you for your feedback! We're glad to hear you're enjoying our mobile app. Have a great day! ^SH

      Gineen Frenning on Google

      image Patty was amazingly helpful and kind today and offered multiple solutions. Thank you!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 10 Reviews )
      6
      0
      0
      0
      4

      Write a Review

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