Lightning Cycles

Prices are outrageous damn $80 for a tune up. They won't work on your bike with you there so you have no idea if they even done anything or if they did it right. Its just a big scam they're just out to get people's money
Apr 4th, 2024

BEST SHOP EVER. Super cool, down to earth staff that listen, understand bikes, and are super accommodating in both pricing and their time. Personally traveled over 2 hours twice, in the same week, to do business here. Good selection of bikes, gear, and apparel.
Jan 7th, 2024

It is truly unfortunate that I have to write this review. I bought my bike here about 9 months ago, and have purchased one other bike from the shop, as well as another Norco privately that I hoped to have serviced here as well. During a recent trip I had an issue with my rear hub that fell under the warranty, and brought my bike in. They said no problem, that it was covered under warranty, and they would get it taken care of. Almost five weeks and 4 phone calls later, they finally called to say my bike would be ready for pickup shortly, but that I was in need of a chain and new cassette as well (I had put a new chain on less than 8 weeks before, 5 weeks of which it was in the shop). I declined the service, as I do all of my own routine maintenance, and knew it didn't need a chain anyway. When I went to pick my bike up, the total for my "warranty" work was $98. I was charged $40 for the warranty work, about $10 in shop materials (both of which are kind of an "eh, whatever" charge), and then charged for replacing rear brake pads. The thing is, I had replaced both sets of pads and discs less than 10 weeks before (remember it was in the shop for 5 weeks), and when he showed me my old pads, they weren't the Jagwire pads I had installed (which are blue), but a yellow set, presumably a set they show everyone they decide to change pads on without their prior knowledge. I was charged an additional $45 for these pads, that weren't mine. I paid and left, and have decided to take my business elsewhere. It is a shame, as I was growing to like the shop and sending them more business, but there are too many other shops with far more honest tactics for paying the bills.
Dec 29th, 2023

Super cool store and people. Cody was extremely helpful and very knowledgeable. My husband and daughter both got a bike. Pleasant experience and will definitely be back.
Nov 27th, 2023

Brought in something for a small repair; owner fixed it in just a few minutes and didn't charge us. Great customer service, really nice guys, and Dio playing on the sound system is a nice bonus. Thanks guys.
Oct 19th, 2023