The Cliffs Apartments

Eldred Cobb _{on Google}

Apr 1st, 2024

They were absolutely satisfactory. Iris, the leasing agent was/is FANTASTIC .

Mary Rooney _{on Google}

Feb 8th, 2024

Iris at The Cliffs was wonderful. She was very generous with her time and made me feel welcome and glad I was moving in!

Jairo L. _{on Google}

Jan 25th, 2024

This is a delayed review as I moved out of the Cliffs in February of this year. I lived in the building at 887 Lafayette.
My last 4 months there were traumatizing. We had an overwhelming rat infestation. I remember hearing scratches at all hours of the night. Seeing rats scurry across the floor. Finding droppings everywhere. Not being able to use the oven because of a god awful stench that would fill the room as it heated up. Maintenance came a couple times to fill the holes with spray foam but the rats chewed through it.
The office didnt call in a proper pest control expert until after I reported the issue to the health department.
The place was seriously not fit for habitation. Heat is included but inside temps regularly got into the mid 50s during the winter.
Dont get me started on the office employee Iris. Upon move-in we got keys that didnt work. You never know what mood shes gonna be in, but likely grumpy.
There was a pool advertised but it never opened in the 2.5 years we lived here. Its in such disrepair.
Im glad Im gone.
It is close to some nice parks though! Like Mt. Storm and Dunore Park.

Marques Thompson _{on Google}

Oct 19th, 2023

I don't know where to start with this review. Recently, whenever a contractor or maintenance comes into my apartment, they leave it looking worse than what it looked like before they came. They came last week to 'fix a leak' and they took out the sink and counter, when they put it back a piece of the corner is missing. The leak was something wrong with the apartment prior to me moving in, which they decided to fix over 2 years later. My vents started peeling earlier this year and now look rusted, and that issue has yet to be addressed. The shelves in my linen were taken out in August to fix a leak and have not be replaced since, even though maintenance have returned on numerous occasions. My biggest issue, however, was receiving an eviction notice after I had paid my rent telling me I had to vacate within 3 days of legal action would be taken. When I discussed this with the property manager, she said it was because she left early and she was unaware it had been paid. I remember thinking I always check with my coworkers about anything I may have missed when I leave work early, so why wouldn't you do the same. Now, they need to check fire alarms but have yet to return the one they took down in August to its proper place. The pictures are from today