Sosuite at West Lofts

Chamber Rating

4.4 - (41 reviews)
29
6
2
2
2

About
Sosuite at West Lofts

Sosuite at West Lofts is located at 220 S 47th St in Philadelphia, Pennsylvania 19139. Sosuite at West Lofts can be contacted via phone at 267-490-3660 for pricing, hours and directions.

Contact Info

  •   267-490-3660

Questions & Answers

Q What is the phone number for Sosuite at West Lofts?

A The phone number for Sosuite at West Lofts is: 267-490-3660.


Q Where is Sosuite at West Lofts located?

A Sosuite at West Lofts is located at 220 S 47th St, Philadelphia, PA 19139


Q What is the internet address for Sosuite at West Lofts?

A The website (URL) for Sosuite at West Lofts is: https://staysosuite.com/building/west-lofts


Q How is Sosuite at West Lofts rated?

A Sosuite at West Lofts has a 4.4 Star Rating from 41 reviewers.

Ratings and Reviews
Sosuite at West Lofts

Overall Rating

Overall Rating
( 41 Reviews )
29
6
2
2
2
Write a Review

ahmad alsoub on Google

image Excellent


rgaa banihani on Google

image


Amira Elasha on Google

image I would 100% stay here again. Super cute place, safe, clean, and comfy. I would recommend adding two things, a blanket for the couch downstairs as it did get chilly at times while watching tv, and a full size body mirror.
Rooms: The bed was so comfy, I had the best sleep. It was very cozy and clean. I would 100% stay here again. I would recommend adding two things, a blanket for the couch downstairs as it did get chilly at times while watching tv, and a full size body mirror.
Safety: The building is safe and must require access. Each person gets a code to their own place. I felt very safe and secure.


Michelle Spain on Google

image There was a little bit of a water bug problem but it was raining a lot that week before. Also since I was staying two nights it would have been nice to request a housekeeper in between. And also after one night of my stay I was sent a text saying that the water was going to be shut off the 2 hours that I was going to be there getting ready and prepping to leave so I had to leave 3 hours early and cut my visit short. But I must say the bed was amazing and the location was very close to my work area also I did not like the washer and dryer combo It literally took me a day and a half to wash and dry one load That was a wast of my time.... The decor was nice but there was a lot of stains and stuff around. But I did like the quality of the towels and the fact that the kitchen had all the utensils and things to use for cooking


Henry Johnson on Google

image Title: Nightmare at SoSuite West Lofts - A Terrible Experience
I recently had the displeasure of staying at SoSuite West Lofts, and I must say it was a complete nightmare from start to finish. The lack of basic amenities, nonexistent check-in instructions, and potential ADA violations made this accommodation a regrettable choice.
Upon arrival, I was shocked to discover that there were absolutely no check-in instructions provided. I wandered around the property aimlessly, trying to find any semblance of guidance. The supposed ease of check-in turned into a frustrating and time-consuming ordeal, leaving me questioning the professionalism of the management, or lack thereof.
Furthermore, the property's potential ADA violations were alarming and raised serious concerns about its commitment to inclusivity. The lack of accessible features not only made my stay uncomfortable but also left me questioning the legality of their operations. It's disheartening to see a property that claims to be accommodating fall so short in providing a basic level of accessibility for all guests.
Parking at SoSuite West Lofts was another nightmare. The absence of designated parking spaces for guests left me circling the property, desperately searching for a spot. The inconvenience of having to find parking elsewhere in an unfamiliar area added unnecessary stress to an already disappointing experience.
Overall, my stay at SoSuite West Lofts was nothing short of a disaster. The lack of check-in instructions, potential dangerous access and parking make this property a poor choice for anyone seeking a hassle-free and comfortable accommodation. I would strongly advise potential guests to explore alternative options to avoid the frustration and disappointment that I experienced during my stay.
In addition to the numerous issues I encountered at SoSuite West Lofts, the culmination of frustrations ultimately forced me to seek alternative accommodations. The lack of check-in instructions, potential ADA violations, and the parking debacle were so unbearable that I had no choice but to abandon my original reservation and secure a room at another hotel.
The inconvenience and additional expenses incurred due to the need for a last-minute reservation elsewhere further underscore the incompetence and lack of attention to guest needs at SoSuite West Lofts. I strongly caution anyone considering this property to think twice before subjecting themselves to such a disheartening and disorganized lodging experience. Save yourself the trouble and opt for a more reliable and guest-oriented accommodation in the area.

Business Response on Google Feb 4th, 2024
Dear Henry, thank you for your feedback. We noted your concern about check-in instructions.However our records show we sent multiple pre-check-in notices via email and text, but didn’t receive your form.The emails and texts clearly outlined that it is necessary for you to complete those steps to receive check in instructions. These include an ID verification, security deposit, etc.The pre-check and also enables us to collect information such as any ADA needs. Had that need been communicated to us, we would’ve indicated to you the ramp and the wheelchair lift.Without this precheckin completed, we were unable to provide specific check-in instructions. This is for the safety of our guests and staff as the pre-check-in includes security measures such as ID verification. We emphasize the importance of communication and encourage you to reach out for any assistance before your stay is set to start (or during) if you have questions.

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Overall Rating

Overall Rating
( 41 Reviews )
29
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2

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