1040Now

This place is a little store front THAT YOU CANNOT CONTACT by phone !! I called CORPORATE, the phone rang twice, and the phone hung- up !! I called Technical Support and their phone never rang -- dead number !! I emailed them twice about some 'filing info' and both times i got someone who: 1. doesn't understand English very well and, 2. responded with 2 really stupid answers that didn't answer my question as if they were foreigners !!! The answer both times turned out to be "mud-that-covered-the-ground" type-answers and I STILL don't have an answer to my question !!! If you want that "Oh, my God, I'm on the Titanic !" feeling, you might want to file with "1040NOW" !!! Additionally, "1040NOW" may be a "one-man operation" who is answering all "Technical Support" inquiries ( email AND phone calls ) by his or her personnel cell phone !! Like I said, whoever responded to my email doesn't understand English very well. When your "Corporate Offices" are some little store-front in Philadelphia, one does NOT feel comfortable sharing one's personal info ( tax or otherwise ) with 1040NOW. The "big places" cost more, but are PROFESSIONAL, and, in this case, are worth the money. I was going to try this "organization" out, but NOT NOW !! 1040NOW is just "too podunk" for my liking.
Jun 27th, 2023

This site is awful. Terrible intracellular, constant server maintenance, and *still*, nothing on the site works. Use someone else. It's all into 2023 and I'm still struggling to get my 2021 return filed. Running into a problem with the site at every turn, that has drawn this out for months.
Jun 24th, 2023

Would give negative stars if I could. Advertised on state government website as free, qualified for the free status, then basically held my state return ransom until I paid their fee anyway. This on top of a website that's straight out of 1995 and refunds that are lower than other services (TaxSlayer for example). Use literally ANY other free service. The only thing in 1040now's favor is they are cheaper than TurboTax, I guess, but that's a low bar.
Apr 18th, 2023

So unnecessarily complicated. Website interface is awful! Who would design that? I paid for Tax Slayer instead. It was easy to use and well worth the $35.
Apr 10th, 2023

Started 2022 taxes, returned a few days later to complete them and had trouble logging in. 1040Now would not allow me to create a new password and it looks like I have to start over but it will be somewhere else.
Mar 8th, 2023