Austin, TX Insurance

I have been working with Shelby for years, I highly recommend it.

I've worked at HealthMarkets for 10 years now and the personal and professional growth have been second to none! The income and work life balance is just what I needed at ... more

It's the best place ever and that they are super nice.

Edited: Has been a customer since Oct 2021. Edited from 5 stars to 2. I have auto and rental insurance. I have been trying to cancel my rental insurance because I moved b ... more

Direct Auto Insurance were so helpful when I backed into a car they got everything taken care of literally the same day I highly recommend them

Kevin Ritcherdson is an amazing insurance agent! I was new to the area and a friend recommended him and now he handles all of my familys insurance needs - he has provided ... more

Always on top of any concerns I have

Charlie and his family have been my agents for 49 years. Service an advice has always been excellent.

I have been working with Chad Kramer as my commercial Insurance agent for over 12 years. He has provided me with excellent service. He gets back to me immediately. The ... more

Carrie and her team are excellent

Tina was excellent at answering my questions. I feel comfortable reaching out to her in the future should the need arise. The plan I applied for was the most inexpensive ... more

Extremely knowledgeable and personable. Great communicator, responded to me promptly. Referred family to him already. ❤️

Positive: Professionalism, Quality, Responsiveness, Value

Pete Van Cleve helped me with my Medicare choices! He has an incredible source of knowledge about the medicare process! He helped me choose the best plan that fit my expe ... more

If I was going to pick a car insurance company strictly based upon their excellent customer service from a young lady named Ashlyn, I would pick them. And secondly, they ... more

Working with Mike at Brightway insurance has helped me hit the ground running in regards to my insurance needs, and being available to work with me when I need him to is ... more

Very pleased with the attention of the work team, thank you all.

We have been with Kirk's State Farm office for over 20 years, and it's been a great experience. Recently, we had to make a claim as a result of vandalism on one of our ca ... more

Always good treatment from the staff

Progressive is very organized and cheaper!

My mom bought a new car and needed insurance fast! My mom says Erica Guerra Pina was the best representative she could have hoped for! She was not only kind, but very pat ... more

I recommend it 100

Desiray helped me with a great attitude, having insurance is something serious but the moment was full of laughs which made the situation more pleasant. Would strongly r ... more

Navigating Medicare supplemental insurance options can be a very intimidating task. Choosing and allowing ABT Insurance Agency to assist my husband and me through this pr ... more

After working with Mr.Clayton Hatfield I understood why he had so many 5 stars reviews!! 10/10

Shelby is awesome and has saved me a bunch of money. If I ever have an issue I get a quick personal response.

If I was going to pick a car insurance company strictly based upon their excellent customer service from a young lady named Ashlyn, I would pick them. And secondly, they ... more

We have now been with Allstate for over a year. We originally chose Allstate, and our specific agent, due to good reviews and for the overall savings we received in our b ... more

After my regular agent and property manager were both unable to help me find a suitable policy, I contacted Stormy Johnson Insurance. Within just a few hours, Ted found t ... more

Extremely Helpful, Kind and Efficient.

Kelly was awesome! She was extremely responsive to our calls and emails and helpful at every stage of the process. She made sure she got us exactly what we needed and in ... more

Great customer services

Great people

They appear to have sold the business. Suddenly no one answers and you can not leave a message because the machine won't accept any. "I am not answering my phone today" ... more

Loved the location on Congress hated the customer service through the 1800 number.

Good rates and provides great service.

Jay Garrett was very knowledgeable about Liberty Mutual's policy offerings. He was able to help me save on auto and renter's insurance.

(Translated by Google) Great insurance company they always treat me with kindness Miss Valeria is a very qualified person in her profession (Original) Gran compaa de aseg ... more

Don't EVER use this company! They are VERY difficult to deal with and don't seem to care about their customers.

I was looking for homeowners’ insurance and reached out to Shelby with the Nancy K Agency. Shelby provided me a couple of quotes, and answered my questions, explaining ... more

Mutual of Omaha Advisors Austin, is a kind, caring and very customer oriented insurance company. Their compassion is above par.

Positive: Professionalism, Quality, Responsiveness, Value

I highly recommend this agency. Melanie Kozlow is extremely helpful and efficient.

Genevieve is very responsive. She is all about customer service!

Greg was great. I called at the last minute and he worked me in. I am happy with the service. Highly recommended.

I spoke to Allison and she’s so sweet, very helpful and knows what she is doing. I definitely recommend her getting a raise for her outstanding work!!! By the way this ... more

Love them!! Best service ever!