The Heights 76107

The management by Shannon is excellent. Honestly, the management is the highlight and probably the main reason to be here. She’s very helpful and responsive seemingly at all hours. However, the property itself seems to be subpar beneath the surface. Heating and AC breakdowns, busted pipes, water heater issues, etc. occur with concerning regularity. Seems to be about a monthly occurrence that the whole complex is either without hot water or water at all for hours, or without air conditioning or without heat. Every once in a while wouldn’t be a big deal, but it’s frustrating to shell out this kind of money for a property that can’t consistently provide some of the basics. The manager is fantastic, but the building she’s been tasked with managing makes her work cut out for her. It’s not been an awful experience but it’s definitely not been a dream either.
Jul 4th, 2021

Very nice place with a great management company
Sep 11th, 2020

Love the NEW Property Managers - the location is excellent and the NEW owners are putting the resident's needs first!
Aug 10th, 2020

The Heights is under new management and their diligence in improving the property is already showing, come out for a visit to see the improvements and make it your new home!
Jun 28th, 2020

We are so pleased The Heights is under new management. Having stayed at the new owners' previous property, I can say their communication and follow through are impeccable. They have very high standards and want to ensure those standards and principles are delivered to the customer/resident. You will be amazed at the overall elegance of the property, but more specifically, the little touches say it all. You will be impressed from your very first conversation!!
Jun 16th, 2020