San Antonio, TX Health Insurance Agency

Mildred is the best! She's friendly and a true professional.

Aetna flunked chemistry and math in high school apparently. They denied a prescription the doctor wrote for 6mg/mL because only 18mg/3mL is approved on the plan.

Our firm is growing so quickly and keeping up with the benefits for all of our employees is quite a chore! Jerry and Mary have helped us so much. Everyone at the office ... more

I've been with Monique and her agency now for over 3 years. In a world where I feel insurance can seem to appear in a different language, Monique and her staff go above ... more

convenient, drive up to door location with licensed staff and agency owner present most of the time or available nearby with 15 yrs experience.

Mr. Luis always available !! Thank you sr.

Outstanding support in Information and find tuned to detail with all respect.

Thank you!

They have great prices for different types of insurance health, life, dental, eye, accident etc.. staff is very nice and helpful.

Friendly and we'll informed great to work with them on ou r insurance needs

NO STARS! Worst customer experience! Their dental claims and policies are the worst. Every representative I have talked to says they will follow up with me and never do. ... more

She explains things decently when you have questions during your initial call. However, it is very difficult to get her back on the phone or to respond to phone calls if ... more

I was very impressed with the level of care and attention provided by NorthWest Business health insurance agency. The agents were knowledgeable and took the time to under ... more

The agent was very friendly and courteous throughout the process of setting up health insurance. He showed a great knowledge of this area and was able to answer any quest ... more

This team is just in it for the renewals, They were unaware that one of my employees went unlisted with Humana for over a year, even though I was paying for coverage. I e ... more

Called and left voice-mail after voice-mail. Also sent message after message. Poor customer service. They have all my son's information, gave me a quote, now I'm left in ... more

Aetna is the best. !!!!

Bad planning

After multiple experiences with Blue Cross Blue Shield they have no issue accepting your premium but we it comes time to extend the benefits you've paid for they intentio ... more

Non-insurance insurance These folks simply don't pay for anything. I have received $7 from these guys so far while paying out nearly $200.00. Not to worry though...if I ... more

ZERO STARS!!!!!!!! BEWARE this company is horrible ! Never in a million years would I recommend this company to anyone the agent was uncaring and never responsive to an ... more

Since joining TX Farm Bureau, I have been nothing but impressed! Cody Watkins has always been above and beyond, giving a true personal touch that brings a sense of comfor ... more

We are experiencing a difficult claims issue. My husband met his coinsurance maximum of $2000 in June of 2021. He had a subsequent ER visit that was processed with coinsu ... more

Absolutely horrible customer service. I have a claim from May that has still not been processed and it's November. Each time I call I hear a different story, with a pro ... more

(Translated by Google) They are extremely kind and helpful with a lot of patience I definitely recommend them (Original) Son extremadamente amables y serviciales con muc ... more

Horrible customer service stay away

I paid over 600 dollars in advance for 6 months of insurance and when Sold my vehicle now they say am only getting $72 back due to premium went up.