Vermont Insurance

I have been a customer for well over a decade. My agent retired, and I was not notified. When I called, I struggled to get a person on the phone and the operator was rude ... more

Alright

This is a top notch organization. Whether you get funded or not, the feedback and connections made are invaluable.

Great people, great prices, extremely knowledgeable...a pleasure to do business with.

TERRIBLE WEBSITE, CUSTOMER SERVICE IS A BIT RUDE AND UNTRAINED,

This agent is not transparent, very misleading to a fault. And if you pin him down with questions he gets very defensive. Stay away! My mom passed and he was her agent ... more

Needed a copy of insurance sent to me over email and they quickly made it happen.

Terrible follow up, Poor customer service.

Been with them for 5 years. They constantly add thing to the policy that we don't have or a need for. When trying to correct it no?call backs for over a week. We also hav ... more

My five star rating still stands, as I was able to add a vehicle to my plan with a single four minute phone call today; cards in hand and all set.

Trash CSR's try telling me they cant discuss anything about my plan it needs to go through the employer. They constantly avoid questions and violate hippa laws.

Mark is an insurance agent who offers personalized service and the ability to stay on top of multiple challenges. Highly recommend.

Staff are bubbly, many jokes, friendly folks.

Service service service! The rates are reasonable, but what I love most is how easy they make every step of getting coverage from providing a quote to finalizing the bind ... more

I have left two calls to the Richards Group emergency number and sent three emails to the contacts on the webpage for the Ludlow office. No response to either of the voic ... more

Great people! Joe knows exactly what he's doing. I recommend them to all my friends and family!

Best insurance pro. Jim is fab. Thankful.