Arlington, VA Car Rental Agency

Worst experience of my life renting a car. Arrive at midnight only to find out they are unable to fulfill my reservation, customer experience is atrocious. Best to avoid ... more

Enterprise helped me with on-the-spot rental, my original business rental did not finalize, and I discovered it when i arrived. I have done business with Enterprise for y ... more

Amazing customer service provided by Jen and her team were as exclusive as their car collection. Thank you.

Excellent Customer Service

My experience with Enterprise Rent-A-Car was great. Booking, pickup, and return of the car was very easy. Customer service was great. When I went to the location to pi ... more

I found everyone to be very professional and have a sincere desire to serve me and meet my needs.

Budget will tell you that you can exchange your car wherever, whenever, but even at this airport location theyll just decide not to participate in this company policy and ... more

Havent rented from Alamo for a few years. Fast, easy pickup and drop off. Staff was professional and helpful. Car was clean and well maintained. From their attitudes, the ... more

At first I wasnt too impressed with Sixt as the manager tried to up-charge me to the most expensive car as I wanted a one way trip. I then got in line with Nikayla who wa ... more

It was not easy to find, going around the entire mall with heavy luggages was NOT convenient. The elevator didnt work making it all that much worst. The OVERPOWERING flor ... more

Reserved and prepaid a car for Sunday. Got a call Sunday morning that no cars were available and they couldn't honor my reservation. They also couldn't refund me.. I had ... more

Twice I had reservations and when I got to the car rental, they didn't have a car. Horrible customer service. Their solution was we are canceling your reservation.

Made a reservation in advance.. got tons of messages and emails about their perks and suggestions for extras I already said I didnt need.. only to be told 2 hours prior t ... more

I had an amazing experience with them. Everything was executed as coordinated. The car itself was awesome, I got the Charger Daytona. It sounds really mean, at the sam ... more

Do yourself a favor and believe the 1.9 star service rating for this car rental company is TRUE. The car I rented in Philly was dirty, smelly, vibrated and had worn out w ... more

Absolutely terrible experience. I had a reservation for truck and think that I have to check it by phone. When I call I got that truck is not available at this spot. But ... more

Very nice local rental car place I've rented a couple of time but they recently imposed a new rule regarding pet fur. I've never been to a rental place that has a policy ... more

(Translated by Google) I loved beautiful city (Original) Me encant hermosa ciudad

They don't looks to friendly with visitors or outsiders.

Sam with PoorMan Rent-A-Car was absolutely wonderful and helped me not only tow my car when it suddenly broke down on me but also helped rent a car to me when no other ca ... more

The best rental service in the DC area!

I am a disabled veteran. I have a service dog accompanying me. I got a $450 extra charge a couple of weeks after my rental claiming the car was soiled by my dog. My dog ... more

I was told there was a24 hour shuttle and no shuttle. I was told someone would be waiting for me and no one was there. There was 0 customer service help. I will never tak ... more

I have used there services for limo and sedan and they are just great I have hirepd them for my previous two tours from Thailand to dulles airport and iad airport and the ... more

Poorly explained fuel program upon pick up and the staff added insurance even after we said not to as our insurance we pay for monthly covers it. We dropped off full tan ... more

Can anybody help I have been trying to rent a Uber car for about two weeks. I was suggested to call the Arlington office. Tried calling them but no one answers the phone ... more

Misstated price of fuel purchase option,ended up paying 61.50 for 2 gals. Felt sketchy dealing with them, wasn't wrong.

no fuss, professional location. convenient location.

We used his service for my mothers 90th birthday. His service was outstanding. Took very care of my mom and all of us. I highly recommend.

I would leave 0 stars if I could. What a horrible experience. When we got to the car rental initially, there was 1 person working there and he was apparently having a bad ... more

We had prepaid for a vehicle.. We waited in line for 2 hours and found out they didn't have a minivan for my family. Said they might have one after 4 hours.

Most pathetic service I have experienced. Never got my card and the experience was very very bad to cancel the subscription. Will never recommend this to anyone. You guys ... more

This location is closed permanently, even though Hertz told me to return a car here.