Chamber of Commerce

      Metro by T-Mobile

      ( 30 Reviews )

      Metro by T-Mobile
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      Hours

      Tuesday:
      10:00 AM - 8:30 PM
      Wednesday:
      10:00 AM - 8:30 PM
      Thursday:
      10:00 AM - 8:30 PM
      Friday:
      10:00 AM - 8:30 PM
      Saturday:
      10:00 AM - 8:30 PM
      Sunday:
      12:00 PM - 6:30 PM
      Monday:
      10:00 AM - 8:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.7 - (30 reviews)
      20
      0
      1
      0
      9
      Read Our 30 Reviews

      Chamber Rating

      3.7 - (30 reviews)
      20
      0
      1
      0
      9
      › ‹
      • Zahir Imampoor

        His behavior is not good with customers, cheating customers.
        Dec 4th, 2023

      • Xantea Bowe

        The customer service here is the worst. The sales employee will talk over you and ignore what you're asking for. They will push you to do what they want. I was simply trying to upgrade my phone but they were trying to tell me to get a separate line and pay an extra $60 a month. He was rude because anytime I tried to talk, he just talked over me and was very smug. I'm seriously considering switching to Verizon now because of it. I have been with this company for years and the rudest I have dealt with. Do not go to this location.
        Nov 14th, 2023

      • Isra Queche


        Nov 11th, 2023

      • Fabio Julian Vegas Escobar


        Oct 28th, 2023

      • Julie Francis

        Last time I went into a Metro by TMobile I walked out without ever being assisted. By now I was in dire need of an upgrade. Nick was awesome, friendly, knowledgeable and got me in and out in a reasonable amount of time. I have a new phone now and it didn't break the bank. Thank you!
        Oct 5th, 2023

      Read Our 30 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 8428 West Broad Street in Richmond, or give us a call at (804) 787-4856.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 804-508-9858.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 8428 W Broad St, Richmond, VA 23294

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-richmond-va-10279096/?utm_source=google&utm_medium=lastmile&utm_campaign=10279096

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Tuesday: 10:00 AM - 8:30 PM
      Wednesday: 10:00 AM - 8:30 PM
      Thursday: 10:00 AM - 8:30 PM
      Friday: 10:00 AM - 8:30 PM
      Saturday: 10:00 AM - 8:30 PM
      Sunday: 12:00 PM - 6:30 PM
      Monday: 10:00 AM - 8:30 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.7 Star Rating from 30 reviewers.

      Hours

      Tuesday:
      10:00 AM - 8:30 PM
      Wednesday:
      10:00 AM - 8:30 PM
      Thursday:
      10:00 AM - 8:30 PM
      Friday:
      10:00 AM - 8:30 PM
      Saturday:
      10:00 AM - 8:30 PM
      Sunday:
      12:00 PM - 6:30 PM
      Monday:
      10:00 AM - 8:30 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      20
      0
      1
      0
      9
      Write a Review

      Zahir Imampoor on Google

      image His behavior is not good with customers, cheating customers.

      Business Response on Google Dec 5th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Xantea Bowe on Google

      image The customer service here is the worst. The sales employee will talk over you and ignore what you're asking for. They will push you to do what they want. I was simply trying to upgrade my phone but they were trying to tell me to get a separate line and pay an extra $60 a month. He was rude because anytime I tried to talk, he just talked over me and was very smug. I'm seriously considering switching to Verizon now because of it. I have been with this company for years and the rudest I have dealt with. Do not go to this location.

      Business Response on Google Dec 25th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Isra Queche on Google

      image

      Fabio Julian Vegas Escobar on Google

      image

      Julie Francis on Google

      image Last time I went into a Metro by TMobile I walked out without ever being assisted. By now I was in dire need of an upgrade. Nick was awesome, friendly, knowledgeable and got me in and out in a reasonable amount of time. I have a new phone now and it didn't break the bank. Thank you!

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 30 Reviews )
      20
      0
      1
      0
      9

      Write a Review

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