Les Schwab Tire Center
-
5131 6th Ave
Tacoma, WA 98406 - 253-756-9699
Hours
Chamber Rating
-
Todd Clancy
This is how my car was returned to me. No one at the store would take any ownership of the issue. The manager, John, only lectured me. I now have to replace my suspension. I asked if at minimum they could provide me a discount on my next alignment after installing the new suspension, which seemed like a reasonable ask. John shut me down and then lectured me further on their warranties. I asked that a letter be drafted to outline exactly what was done when my car was serviced. I was denied again. This is the second time this shop has returned a vehicle to me damaged. In 2018 they broke the brake lines clear off of my truck. There should be no reason my car was absolutely fine when I drove it in and then damaged when it was returned. Its even further frustrating the manager would talk to a customer in the tone John spoke with me. I wish there was someone else within their leadership team who actually cares about customer experience and damage to customers vehicles while in Les Schwabs possession.
Mar 26th, 2024 -
Jeffery Swindle
Good location. Very helpful. And coffee and popcorn. But they should do like the lakewood and pacific Ave locations add more plug-ins for charging laptops or phones
Mar 19th, 2024 -
Paul K
There are many locations, but this one in particular has great customer service. I had a appointment for an alignment and they got it done very quickly. Very knowledgeable mechanics and Kim at the front desk was very helpful. Definitely worth the longer drive for great service.
Mar 19th, 2024 -
Glenda Calvin
Very pleasant to help me
Mar 8th, 2024 -
Michael Quinn
Tires didnt last long, work to have them fixed was a waste of money as well. Plus, I paid for an alignment and now Im paying someone else to do it correctly. We wont ever be back.
Feb 20th, 2024
Contact Info
- 253-756-9699
Payment Methods
- Visa
Questions & Answers
Q What is the phone number for Les Schwab Tire Center?
A The phone number for Les Schwab Tire Center is: 253-756-9699.
Q Where is Les Schwab Tire Center located?
A Les Schwab Tire Center is located at 5131 6th Ave, Tacoma, WA 98406
Q What is the internet address for Les Schwab Tire Center?
A The website (URL) for Les Schwab Tire Center is: https://www.lesschwab.com/stores/wa/tacoma/5131-6th-ave?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage
Q What days are Les Schwab Tire Center open?
A Les Schwab Tire Center is open:
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Q How is Les Schwab Tire Center rated?
A Les Schwab Tire Center has a 4.5 Star Rating from 866 reviewers.
Hours
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Ratings and Reviews
Les Schwab Tire Center
Overall Rating
Overall Rating
( 866 Reviews )Todd Clancy on Google
This is how my car was returned to me. No one at the store would take any ownership of the issue. The manager, John, only lectured me. I now have to replace my suspension. I asked if at minimum they could provide me a discount on my next alignment after installing the new suspension, which seemed like a reasonable ask. John shut me down and then lectured me further on their warranties. I asked that a letter be drafted to outline exactly what was done when my car was serviced. I was denied again. This is the second time this shop has returned a vehicle to me damaged. In 2018 they broke the brake lines clear off of my truck. There should be no reason my car was absolutely fine when I drove it in and then damaged when it was returned. Its even further frustrating the manager would talk to a customer in the tone John spoke with me. I wish there was someone else within their leadership team who actually cares about customer experience and damage to customers vehicles while in Les Schwabs possession.
Jeffery Swindle on Google
Good location. Very helpful. And coffee and popcorn. But they should do like the lakewood and pacific Ave locations add more plug-ins for charging laptops or phones
Paul K on Google
There are many locations, but this one in particular has great customer service. I had a appointment for an alignment and they got it done very quickly. Very knowledgeable mechanics and Kim at the front desk was very helpful. Definitely worth the longer drive for great service.
Glenda Calvin on Google
Very pleasant to help me
Michael Quinn on Google
Tires didnt last long, work to have them fixed was a waste of money as well. Plus, I paid for an alignment and now Im paying someone else to do it correctly. We wont ever be back.
Overall Rating
Overall Rating
( 866 Reviews )Write a Review
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