Del Coronado Apartments
Chamber Rating
-
Chakelle Gilmore
Managers dont help you when you need help. The manager doesnt answer the phone. When approached with an issue about the apartment they dont come out to handle it, they send an assistant. Managers should make you feel like they can help you but no, not here.
Apr 4th, 2024 -
Tia Kendall
I dont recommend moving here the apartment managers would help they avoide there is no power to my apartment going on 2 weeks find else where save the money and the time !
Apr 4th, 2024 -
Daniel Alvarado (Mesa)
Mar 18th, 2024 -
Mayra Alejo
Staff is awesome! Christina and Dawn have helped us TREMENDOUSLY and made the application and move in process a breeze. Maintenance has addressed all of concerns so far. Our unit was super clean. I look forward to many more positive experiences here(:
Mar 17th, 2024 -
Christina Lewis
My experience at Del Coronado Apartments was an utter nightmare, and I urge anyone considering renting here to run in the opposite direction. The lack of consideration, communication, and compassion from both the leasing office and maintenance personnel was appalling. When our downstairs neighbor's unit caught fire, forcing us to evacuate and find temporary accommodation elsewhere, the leasing office displayed a complete disregard for our situation. Despite the fact that our apartment was uninhabitable due to the fire, they never offered to assist with hotel accommodations or provide any form of compensation for our displacement. Instead, they pushed us to terminate the lease prematurely, showing no understanding of the gravity of the situation. Even after we moved out on February 17th, as per the mutual agreement to terminate the lease, the leasing office failed to uphold their end of the agreement. They promised to refund our rent for February, which we had paid in full on January 31st, but when we turned in our keys, they claimed that corporate would issue the refund check within 1-3 weeks. This lack of urgency and empathy is inexcusable. They should have initiated the refund process immediately after the fire rendered our unit uninhabitable. It's evident that Del Coronado Apartments prioritizes profits over the well-being of its tenants. The unprofessionalism and nonchalant attitude displayed by the staff throughout this ordeal is unacceptable. Save yourself the headache and avoid renting from this heartless establishment at all costs.
Mar 14th, 2024
Contact Info
- (480) 418-8718
- Website
Questions & Answers
Q What is the phone number for Del Coronado Apartments?
A The phone number for Del Coronado Apartments is: (480) 418-8718.
Q Where is Del Coronado Apartments located?
A Del Coronado Apartments is located at 843 S Longmore, Mesa, AZ 85202
Q What is the internet address for Del Coronado Apartments?
A The website (URL) for Del Coronado Apartments is: http://imtresidential.com/DelCoronado
Q How big is Del Coronado Apartments?
A Del Coronado Apartments employs approximately 20+ people.
Q How is Del Coronado Apartments rated?
A Del Coronado Apartments has a 3.5 Star Rating from 197 reviewers.
Related Categories
Ratings and Reviews
Del Coronado Apartments
Overall Rating
Overall Rating
( 197 Reviews )Chakelle Gilmore on Google
Managers dont help you when you need help. The manager doesnt answer the phone. When approached with an issue about the apartment they dont come out to handle it, they send an assistant. Managers should make you feel like they can help you but no, not here.
Tia Kendall on Google
I dont recommend moving here the apartment managers would help they avoide there is no power to my apartment going on 2 weeks find else where save the money and the time !
Daniel Alvarado (Mesa) on Google
Mayra Alejo on Google
Staff is awesome! Christina and Dawn have helped us TREMENDOUSLY and made the application and move in process a breeze. Maintenance has addressed all of concerns so far. Our unit was super clean. I look forward to many more positive experiences here(:
Christina Lewis on Google
My experience at Del Coronado Apartments was an utter nightmare, and I urge anyone considering renting here to run in the opposite direction. The lack of consideration, communication, and compassion from both the leasing office and maintenance personnel was appalling.
When our downstairs neighbor's unit caught fire, forcing us to evacuate and find temporary accommodation elsewhere, the leasing office displayed a complete disregard for our situation. Despite the fact that our apartment was uninhabitable due to the fire, they never offered to assist with hotel accommodations or provide any form of compensation for our displacement. Instead, they pushed us to terminate the lease prematurely, showing no understanding of the gravity of the situation.
Even after we moved out on February 17th, as per the mutual agreement to terminate the lease, the leasing office failed to uphold their end of the agreement. They promised to refund our rent for February, which we had paid in full on January 31st, but when we turned in our keys, they claimed that corporate would issue the refund check within 1-3 weeks. This lack of urgency and empathy is inexcusable. They should have initiated the refund process immediately after the fire rendered our unit uninhabitable.
It's evident that Del Coronado Apartments prioritizes profits over the well-being of its tenants. The unprofessionalism and nonchalant attitude displayed by the staff throughout this ordeal is unacceptable. Save yourself the headache and avoid renting from this heartless establishment at all costs.
Overall Rating
Overall Rating
( 197 Reviews )Write a Review
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