iRefresher
Chamber Rating
-
Chang Xu
DO NOT USE HIS SERVICE! I had an issue with my iphone screen, and I saw his 1 day turn around glass replacement service on ebay for ~$49. I didn't know if it was the right service to use, so I messaged him to confirm he can fix my screen. He replied yes, so I purchased the service. 5 days after he received my phone, he says it's not a cracked screen problem, it's an LCD and digitizer problem, and asked for an extra $63. The thing is, he knew it was the LCD problem when I messaged him prior to purchasing! He could've told me his listing doesn't cover my problem, but he didn't. Now he had my phone, I didn't have much choice but to pay him what he asked for since I was already out of my phone for 5 days. I asked him what the difference was between a glass replacement and LCD replacement, he showed me a website that said glass replacement was 1-2 hr job, but LCD was only a 30 min job. So I paid him the extra money, thinking now it should be quick to fix. But he goes radio silent. I keep asking him for status updates, and my messages keep getting ignored. He then initiated a tracking number online, and claims the phone was on its way back. But he didn't actually drop off the phone to USPS until 1 week later, and that's after I keep messaging him about why he hasn't dropped off my phone for shipment. All in all, 1 day turnaround became 17 days! I tried to be reasonable and asked for a partial refund of ~$20 since 1 day turnaround service took 17 days. He refused, claiming since what I bought didn't match the listing, 1 day turn around didn't apply. Problem is, he knew what I bought didn't match the description BEFORE I made the purchase but didn't tell me. He knew he could get me for more money once he had my phone. He knew he could take his sweet time to do a 30 min job. He knew his bait and switch would work because he's done it many times, just look at his previous reviews. Don't forget to check BBB and Yelp reviews.
Mar 3rd, 2023 -
Chris and Teresa Elwell
This seller will not return my phone.
Feb 20th, 2023 -
Mahmedow Issac
Great service! These guys fixed my iPhone X's busted screen in less than an hour, and at a great price!!!
Dec 10th, 2022 -
Marietta Kimeu
Dec 8th, 2022 -
Dainah Wanja
Dec 7th, 2022
Contact Info
- (917) 673-5538
Questions & Answers
Q What is the phone number for iRefresher?
A The phone number for iRefresher is: (917) 673-5538.
Q Where is iRefresher located?
A iRefresher is located at 3883 Ingraham Street, San Diego, CA 92109
Q How big is iRefresher?
A iRefresher employs approximately 20+ people.
Q How is iRefresher rated?
A iRefresher has a 4.4 Star Rating from 113 reviewers.
Ratings and Reviews
iRefresher
Overall Rating
Overall Rating
( 113 Reviews )Chang Xu on Google
DO NOT USE HIS SERVICE!
I had an issue with my iphone screen, and I saw his 1 day turn around glass replacement service on ebay for ~$49. I didn't know if it was the right service to use, so I messaged him to confirm he can fix my screen. He replied yes, so I purchased the service. 5 days after he received my phone, he says it's not a cracked screen problem, it's an LCD and digitizer problem, and asked for an extra $63. The thing is, he knew it was the LCD problem when I messaged him prior to purchasing! He could've told me his listing doesn't cover my problem, but he didn't. Now he had my phone, I didn't have much choice but to pay him what he asked for since I was already out of my phone for 5 days. I asked him what the difference was between a glass replacement and LCD replacement, he showed me a website that said glass replacement was 1-2 hr job, but LCD was only a 30 min job. So I paid him the extra money, thinking now it should be quick to fix. But he goes radio silent. I keep asking him for status updates, and my messages keep getting ignored. He then initiated a tracking number online, and claims the phone was on its way back. But he didn't actually drop off the phone to USPS until 1 week later, and that's after I keep messaging him about why he hasn't dropped off my phone for shipment. All in all, 1 day turnaround became 17 days!
I tried to be reasonable and asked for a partial refund of ~$20 since 1 day turnaround service took 17 days. He refused, claiming since what I bought didn't match the listing, 1 day turn around didn't apply. Problem is, he knew what I bought didn't match the description BEFORE I made the purchase but didn't tell me. He knew he could get me for more money once he had my phone. He knew he could take his sweet time to do a 30 min job. He knew his bait and switch would work because he's done it many times, just look at his previous reviews. Don't forget to check BBB and Yelp reviews.
Chris and Teresa Elwell on Google
This seller will not return my phone.
Mahmedow Issac on Google
Great service! These guys fixed my iPhone X's busted screen in less than an hour, and at a great price!!!
Marietta Kimeu on Google
Dainah Wanja on Google
Overall Rating
Overall Rating
( 113 Reviews )Write a Review
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