San Diego, CA Cell Phone Store

Highly recommend!!! Excellent customer service by both Nicole and Ali. They weren't kidding when they said my phone would be fixed in 15-20 mins. Best part was they had t ... more

I've been a metro customer since metro has been in San Diego and Eva Smith is the best employee I've ever delt with. She has found more ways to assist me than anyone. She ... more

How many employees does it take to put a new Sim card in? ZERO, none of them know how to put a sim card in.

Worst customer service ever! Avoid this place like the plague! I went in here to exchange a T-Mobile Sync UP watch for my kid. I thought the process was going to be easy. ... more

Got a free tablet and earbuds in the process.

Quick service from Andres

So I'm not from the US and used this provider before, so decided to go either them again. Charlie, my main man at the front desk, was super friendly and amazingly helpful ... more

Great service

Jalen was extraordinary in his explanations, made me feel like a valued customer and put me at ease. It was extremely helpful to me. He gave me his full attention.

Always helpful and very affordable

My experience with this Metro was awesome and Brandon got me a hook up with a tablet as well and just a super cool Metro PCs and I recommend this to anyone who is looking ... more

pleasant people, eager to help with any product and service they can provide. I go to this one exclusively

The person in charge was very kind and fixed my son's cell phone. I'm happy. He explained the damage and what he said. He gave me a fair price and didn't charge me extra ... more

The staff were on top of my requests, took care of me just fine. Thank you all for your expertise and efficiency.

Nick helped me acquire a great deal nice guy

Please see Victoria Pina when you visit the store, she has been the only one that was able to take care of my situation and finally close a ongoing problem that I had.

Super fast.

This place did such a great job at solving my phone issues that I have been back to see them several times as well as refer others to them.

Fast and Easy. Fixed screen, it's perfect

A Latino employee works in this store who does not like to speak Spanish and has racial and discriminatory preferences, terrible customer service

Jordan is the best is always very helpful and polite the guy deserves a raise

The staff are helpful and kind, def would recommend visiting this location

Great Experience! Tony helped us out switching providers and hooking us up with the new iPhone and a tablet as well . He was thorough and even gave my daughter some pens ... more

None at this time

The representative Gater was outstanding, extremely patient, very thoughtful and helped me with all of my needs. Bless him and everyone who gets to experience his expert ... more

I just traded in my old iPhone for a new one. Jesus at the Verizon store in Carmel Valley helped me with my purchase and he was very patient, professional and friendly. H ... more

Good service and friendly associate

Andrea Garcia extraordinary service!

Fast service and helpful for people

T-mobile my carrier forever

I always have a pleasant experience with this T-Mobile and their staff but today was really awesome. I purchased a screen protector from Amazon that I was unable to put o ... more

Zero stars for this place. Bad service and employees don't know what they are doing. This store should be shut down since the employees don't want to work

Employees here are the very best and it's the only place I will go

Evan & Peter at this location are great. They have everything for you can think of for wireless services from pre-paid to post paid. Highly recommend!!

(Translated by Google) They NEVER answer the phone and when I go to the store they are on break and it takes 2 hours to open again (Original) NUNCAAAA contestan en telfon ... more

Worked with Shahab and he patiently answered my many questions and even clarified the answers when I was confused.. Very patient! Even the fellow employees were all niwe' ... more

Before heading to the store I had called MetroPcs with Verizon on the line so we could transfer our lines. We couldnt remember what the pin was for our account and we ha ... more

Best in sales & service! I've shopped at this location for many 'moons'! Always a pleasure! Always polite and very helpful

Miguel offers great customer service. He always goes over and beyond the call of duty. He never fails when it comes to providing great service.

Supposed come to 3 oclock 3:10 and nobody be there in customer outside waiting thats incredible

I bought in my old phone and got it activated quickly

The proprietor of this location ask too many personal questions.

The staff was great

All the times I've came to this location I've had great customer services. Pamela always makes sure I walk out happy. If it's a minor issues or a new purchase of phone s ... more

Was passing through and need an urgent fix. Had a Nice experience with Venessa and Miguel. Really exceptional service.

Ownwr very COOL help witj Bill and Good price on telephone and proteccin

An hour before closing, Eli took excellent care of me after my phone was stolen right before dinner. Im a family practice physician and my phone is essential 24 hours a d ... more

Good and fast service..