ASPM-SanDiego

One of the worst HOA management experiences ever. The individuals we are dealing with have lied to us, given excuses, not answered our emails, continually interrupted us, and hung up on us, delaying the work that needs to be done to our home. Very unethical, unprofessional and illegal practices.
Mar 20th, 2023

Probably one of the worst HOA Management Companies I have had to deal with. Their app is broken and is not intuitive. They also do not check the app when you put work orders in. You have to call for everything so there might as well not be an app.There is no continuity of service, every time you call no one knows what you are talking about. If you want anything done I would recommend calling every single day. Which is what I had to do to get a pool key. I need to fix a parking pass now and I dread the amount of time it is going to take.I am not a fan of this company.
Mar 9th, 2023

Our HOA recently transitioned to ASPM. Not sure how the new billing would work with my bank so I called them. Best customer service Ive had with a property management firm. Eager to help right away, highly professional and knowledgeable too! Answered all my questions and then some. Thanks!
Mar 1st, 2023

I had an issue with my payments to my HOA.  I talked to Chris and he was able to solve the problem in a very afficient manner.  Problem solved!
Feb 27th, 2023

Chris B. was extremely helpful and very friendly! Simple requests or inquiries can seem like an annoyance to some, not with Chris though! He definitely went above and beyond for my simple question. Kindness goes a long way and this was no exception! Thank you, Chris!
Feb 10th, 2023