A to Z Wireless Phone Repair
-
925 Blossom Hill Rd Suite 1150
San Jose, CA 95123 - (408) 224-2869
Hours
Chamber Rating
-
Holly Smith
I wanted to trade in my old phone but the trade in value went from 800 dollars to 300 because the back had a cracks. We brought it in and one hour and 100 dollars later it was completely fixed! Spent 100 bucks to save 400. Well worth it!
Apr 12th, 2022 -
John Torres
Took my daughters phone in at 730 it was done by 830 iPhone 11 front lcd and digitizer the back glass too
Apr 5th, 2022 -
Sheila Adoude
I went in this morning to get my iPhone 11 display screen fix fixed. It took about 20 minutes which went by quickly. Syed worked super quickly and was very nice. Lifetime warranty is included in the cost so it is worth the money.
Mar 3rd, 2022 -
Aleksandr Paniutin
The Pixel 3 screen has been replaced here and I was happy with initial results, OEM screen and 1 year warranty. after 6 month of use in the protective case (heavy duty UnderArmor), the screen had got a black spot. At that moment, we all were in a lockdown so I had to put it aside and come back later to let these guys see it. Today (Jan 12 2021) I came and a technician stated that the phone got "dropped" and was "physically damaged". From the picture you can see that the front glass is not even scratched (The ceiling light is nicely reflected back) but the OLED display (an internal part) is malfunctioning. There is no way I can damage internal part without shuttering the front glass or back plate. Still, the verdict - its a physical damage and there is no warranty service on it. In addition, they were not able to find the service records of the replacement at all like I did not even been there :). Will see if its going to be resolved anyhow. Update (March 1, 2021). Noone ever contacted me from AtoZ trying to "correct the problem asap". Going to go there in person and see if there is any update on that. Update. A to Z has been finally replaced the screen after several month of work and after this initially negative feedback. It took them several month to finish it and they said they replaced the screen like 3 times blaming the screens to be bad. So, to sum up: pros: - I did get my screen eventually replaced and is still working fine. - price for the work was reasonable. - did not charge me extras for after service - did try to fix the problem instead of trying to silence it. cons - the first representative lied to me trying to blame on me. - no receipt no service. - replacement took a lot of time. - have to know tech to argue with them. I will give them another try (if I ever need to replace a screen again) just because I believe in good. Maybe I just got unlucky ;)
Mar 9th, 2022 -
twimis Twans
great service, fixed my screen and replaced my battery in 20 minutes. Everything came out perfect, Even gave a free phone case.
Feb 8th, 2022
Contact Info
- (408) 224-2869
Questions & Answers
Q What is the phone number for A to Z Wireless Phone Repair?
A The phone number for A to Z Wireless Phone Repair is: (408) 224-2869.
Q Where is A to Z Wireless Phone Repair located?
A A to Z Wireless Phone Repair is located at 925 Blossom Hill Rd Suite 1150, San Jose, CA 95123
Q How big is A to Z Wireless Phone Repair?
A A to Z Wireless Phone Repair employs approximately 20+ people.
Q What days are A to Z Wireless Phone Repair open?
A A to Z Wireless Phone Repair is open:
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 11:00 AM - 11:00 AM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Q How is A to Z Wireless Phone Repair rated?
A A to Z Wireless Phone Repair has a 4.7 Star Rating from 165 reviewers.
Hours
Ratings and Reviews
A to Z Wireless Phone Repair
Overall Rating
Overall Rating
( 165 Reviews )Holly Smith on Google
I wanted to trade in my old phone but the trade in value went from 800 dollars to 300 because the back had a cracks. We brought it in and one hour and 100 dollars later it was completely fixed! Spent 100 bucks to save 400. Well worth it!
John Torres on Google
Took my daughters phone in at 730 it was done by 830 iPhone 11 front lcd and digitizer the back glass too
Sheila Adoude on Google
I went in this morning to get my iPhone 11 display screen fix fixed. It took about 20 minutes which went by quickly. Syed worked super quickly and was very nice. Lifetime warranty is included in the cost so it is worth the money.
Aleksandr Paniutin on Google
The Pixel 3 screen has been replaced here and I was happy with initial results, OEM screen and 1 year warranty.
after 6 month of use in the protective case (heavy duty UnderArmor), the screen had got a black spot. At that moment, we all were in a lockdown so I had to put it aside and come back later to let these guys see it.
Today (Jan 12 2021) I came and a technician stated that the phone got "dropped" and was "physically damaged".
From the picture you can see that the front glass is not even scratched (The ceiling light is nicely reflected back) but the OLED display (an internal part) is malfunctioning. There is no way I can damage internal part without shuttering the front glass or back plate. Still, the verdict - its a physical damage and there is no warranty service on it.
In addition, they were not able to find the service records of the replacement at all like I did not even been there :).
Will see if its going to be resolved anyhow.
Update (March 1, 2021). Noone ever contacted me from AtoZ trying to "correct the problem asap". Going to go there in person and see if there is any update on that.
Update. A to Z has been finally replaced the screen after several month of work and after this initially negative feedback. It took them several month to finish it and they said they replaced the screen like 3 times blaming the screens to be bad.
So, to sum up:
pros:
- I did get my screen eventually replaced and is still working fine.
- price for the work was reasonable.
- did not charge me extras for after service
- did try to fix the problem instead of trying to silence it.
cons
- the first representative lied to me trying to blame on me.
- no receipt no service.
- replacement took a lot of time.
- have to know tech to argue with them.
I will give them another try (if I ever need to replace a screen again) just because I believe in good. Maybe I just got unlucky ;)
twimis Twans on Google
great service, fixed my screen and replaced my battery in 20 minutes. Everything came out perfect, Even gave a free phone case.
Overall Rating
Overall Rating
( 165 Reviews )Write a Review
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