San Jose, CA Cell Phone Store

Quick and easy to get help.

Received the best service ever.

Good deals and they also fixed my iPhone screen in less than 15 minutes

Hi, went to T-mobile on Union Ave in San Jose, Ca on Saturday January 27,2024 to switch the service on my friends new Samsung phone. Wilson helped us, he was very helpful ... more

This place sux the lady at the desk not very helpful she just talks on the phone all day

It was very good

The two ladies Love to give you different quotes every time you go in, today they wanted $350 for an iPhone 12 with port in ....lmao what's great about them ripping you o ... more

Mario was extremely helpful and patient setting up my phone.

Only 1 person to help. Asked me to wait. Did not offer a seat. Stood for a while. Said it will take 10more mins after ignoring me for 15mins. Never go here

Female rep today Monday March 25 2024 at 3:40 pm was no help at all. I went to store. Just me. No one else. She was on her phone talking to a baby sitter and complainin ... more

Super easy iPhone upgrading process, Steven was helpful and answered all of my questions.

I had an amazing and the best experience at this T-mobile store. Irvin provided exceptional service, he was knowledgeable, friendly, and went above and beyond to help us. ... more

I came in to buy a pay as you go SIM card for my father in law since he was visiting from out of the country for 2 months. Ashley convinced made that if I opened a line I ... more

1. Bad customer service. I read some comments here, and i just experience the same. 2. Not professional. I told them my sim card is not working properly. I can only make ... more

Fantastic customer service; they are patient, thorough, and knowledgeable. Nothing is too much trouble. Highly recommended.

Great communication 😉

(Translated by Google) Wait a bit on the line but very good service (Original) Espere un poco en la línea pero muy buen servicio

Kevin at T-Mobile was absolutely amazing. His customer support was beyond exceptional. Natalie was also incredibly helpful. If you're looking for a new plan or device, de ... more

Scam, Fruad with poor attitude.

Media expert was helpful, many benefits as compared to other carrier, you still need to do your own research, some TMO workers at some locations are more receptive

Hello, it is a good company, it gives prices according to the market.

Bad. Exp

Don't go there! These people working there are useless, they can't help you with anything! I just purchased a wifi router and it didn't work and they won't take it back ... more

Friendly experienced tech helped me

Vanissa thank you so much for your help, you certainly deserve 5 stars. Excelent reception.

The staff at this location are the RUDEST bunch I have ever come across! I go in to pay my phone bill and they take a Hispanic couple that came in after me BEFORE they wo ... more

(Translated by Google) Excellent (Original) Excelente

I came into the store on 3/22/24 for an issue with my work iPhone. It was completely unrelated to my T-Mobile personal phone. The staff was so friendly and offered to hel ... more

Very small store. The clerk was eating in front of us. There was also a language barrier.

This store is permanently closed

Thank you Jason for your help! If you ever need help with your services, this is the place to go to. Overall staff is very friendly, helpful and most of all respectful of ... more

worst metro pcs store making me want to switch to a different carrier since every time i come here they wont help me at all, the first time i came in there was a lady jus ... more

Very professional and fast service with marisol

Great Service! I highly recommend

I have not written a review ever for any other place but this place needs one.I hate writing this review but this is the worst customer experience I ever had.They will hi ... more

Nap is amazing. He really cares about his customers, very knowledgeable and is patient. I'll tell everyone I know to go there.

This time quick service.

Ms. Maritza is a 5 Star customer service employee get in and out with updating my phone so I can have data Unlimited thank you so much Metro

Steven was the best, thanks for your help

Friendly and efficient store. Staff will go out of their way to ensure your questions are resolved and your expectations are met

Very unprofessional. The sales associate took a phone call while serving me, instead of placing the call on hold he made me wait until he was done with his phone call An ... more

Great service Deziray was patient and knowledgeable. Definitely my goto store from now on

Great service from John helping me get a iPhone 15 pro max and Apple Watch!

We had a really bad experience with two employees, we own a company, and we know about customer service, the two ladies since the beginning were not nice at all. When my ... more

Very helpful staff.

If what you need has absolutely nothing to do with sales and the associates making commission, don't even bother coming here because they will never help you. I came ... more

Very dissatisfied with their online location it says it's a MetroPCS it's actually just a T-Mobile it says it's open but it's closed get your web page right 15-year custo ... more

I bought a tablet online and I went to have the tablet activated and my SIM was transferred because my phone broke to change it to another phone. I have a subway and to a ... more

I have been dealing with Mr. Craigg Owen since I gave him $3,000 dollars to invest on August 11, 2022 in Premium Cellular & was promised that if he could not generaqte a ... more