PHD Wireless

Had to give 1 star to rate... would give -5 stars. Sold me a simple mobile SIM card that had been previously activated... paid for unlimited on March 9 and was shut off March 29 customer service says it's been 30 days but my receipt and confirmation text both say activated the 9th... complete rip off, customer service some thieves
Feb 18th, 2015

HORRIBLE customer service & no knowledge of their own products! It's been a month since I bought two iPro S3 PROs and already I've had to get one rebooted because it wouldn't turn on. Then after it was rebooted they wouldn't set it up so the internet would work. Thankfully I was able to use the information from the other phone to program it. The headphones are crap (one ear piece was completely broken when I opened the box and the other the wires are showing where you plug it into the phone). I was told they would have certain features and they don't. The charging cable had a short in it and they tried to charge me for another one even though it was within the 30 day trial period. I was going to spend more money in their store to buy phone cases but was told that they were "overwhelmed" and that I needed to contact the manufacturer. I will NEVER shop at this location or Dr. Wireless EVER again. They had one worker that was very helpful and did everything he could to keep happy customers but he was constantly left in the store by himself when they were jammed packed and he was always there. They had no problem talking bad about him (to me as a customer) so it's no wonder he quit. These people are slum lords of wireless.
Feb 6th, 2014