Fort Wayne, IN Cell Phone Store

Dude is always very helpful, and he always multi tasks to get customers in and out. I've been going to this location for 3 years now and I definitely recommend going ther ... more

Damian was so helpful with understanding our bill and removing add ons that we didn't need. The best representative iv worked with so far!

Excellent at helping with all are questions and needs

Our experience today was extremely smooth thanks to all the associates. Nick, Mal, Jeremiah, and Trace all contributed to our smooth transfer and kept us engaged the whol ... more

I ran into an issue trying to retrieve my new device from Verizon. Paipai has gone above and beyond to help me with this issue. I truly appreciate his patience and custom ... more

I received the best customer service from Kyle the manager today. He had to deal with a difficult customer while I was there and he handled it so professionally. Kyle wa ... more

David helped save me money and was swift when helping me get my new phone! Thanks so much!

Jay was great. So helpful!

Morgan and Ben are truly assets to this company. Id recommend them to anyone!

Ben was fantastic and so helpful!

Charlie was wonderful in helping me trade-in for a new phone! He was personable and openly answered all of my questions, making sure I understood everything. He seems to ... more

Shout out to ty and also the other Employees. They where very helpful an helping me with my upgrade as well as purchasing a new phone for a Reasonable price. I appreciate ... more

Went in twice to pay my bill both time no one was in side store was empty but door was wide open

I am honestly sad about having to write this review as I have had stellar service before this incident. My husband and I brought our PS5 controller to the uBreakiFix loca ... more

Fast friendly setvice

Efrain was very knowledgeable, professional and helpful, all the staff at the store was amazing, I will come back!

Colten and Noah are great seems like the only ones that have the answers and solves the problems quickly worth the 40 mile drive to Fort Wayne .

Very fast service! My smashed IPad was fixed within 2 days!

Horace did everything my hometown branch couldn't do! And he did it with a friendly attitude and timely!

Great experience. In and out with new phone and service in about an hour. Sam was very helpful

What a joke! Total lack of custoner care. Edin, ATT rep. did nothing but text whoever, laughing with whoever texting with. AVOID!

(Edit two weeks later) I have to downgrade you from 5 to 4 stars. You close at 7 PM. All the Verizon stores in Fort Wayne are open till eight or 9 PM. You know, a lot of ... more

Patrick helped us out without charging anything. He is amazing, and awesome. Great place

Great service and wonderful customer service!!

Best store in Fort Wayne hands down

Great man, very friendly, great work.

Honestly this was one of the worst services we have ever gotten. Im not one to leave reviews, but this deserves one. My fianc got a new phone we were told we had three da ... more

Tiffany was so helpful, above and beyond really good store

I went into this location today (Thursday) at 11:15 and was helped by a staff member right away. There were only a few customers and plenty of extra staff. I said I wante ... more

Great service. Roxanne was top notch. All employees at the store were very helpful. Thank you

After searching for a proper business all over town I have been cheated multiple times. This is the first company that has fixed my phone accurately at a cheap price. Im ... more

Horrible service an phones

customer service is great but would like to be informed next time for a single line is 60 thanks

Lucero did an excellent job until he helped us protect our phones with protectors and glass and charger service to which I give 10 stars out of 5

I came in this evening and Stephanie got me all hooked up with a new iPhone with a new line out the door with the quickness!!!!!!!! She was super nice and friendly. 10/10 ... more

Jason was over the top knowledgeable and helpful. I left my old service provider and that old provider made multiple mistakes that Jason corrected. This exhibited not onl ... more

I am AT&T Customer and I needed a new phone. Nobody wanted to help me at all they were very rude.I would not recommend the store

Cricket was supposed to adjust my bill and failed to do so! Then Cricket was supposed to call me back and failed 4 times. Now I call and they hung up on me twice I am don ... more

Moses is the best rep to go to for any phone related knowledge, just amazed by the hospitality

Great experience at the store.

GREAT AND SPEEDY SERVICE!!!! HIGHLY RECOMMEND!!!!

very knowledgable, and helpful.

The staff inside was very friendly and helpful answering all my questions. They were also very patient when waiting for me to resolve any issues I had.

Best place to repair your phones. Best in Fort Wayne. The guy here is good and very smart

Awesome service!!!

James is the best phone guy I know.

Outstanding service, will definitely be returning for future purchases.