Blades of Fury Lawn Care & Landscaping

Dear J. Marie,Thank you for sharing your feedback with us. We are genuinely sorry to hear about your unsatisfactory experience with Blades of Fury and the distress it has caused. Please accept our deepest apologies for any inconvenience or concern that may have arisen from this incident.At Blades of Fury, we are committed to maintaining a professional and safe environment for our clients and their property. We assure you that it is against our policy to employ individuals who do not align with our standards of professionalism and conduct. We do not knowingly hire individuals who could compromise the integrity and quality of our services.When we called to address the issues you reported, we understand that the conversation did not go as we had hoped, and for that, we are also sorry. Our intention was not to aggravate the situation, but to understand and address your concerns promptly.Despite this unfortunate communication breakdown, we remain dedicated to resolving any issues, including any potential property damage and the conduct of our employee. We take your observations seriously and are conducting a thorough internal investigation.We would greatly appreciate another opportunity to rectify this matter to your satisfaction. Please contact us at your convenience at 260-220-3879, so we can provide the appropriate resolutions.Thank you for your patience and for bringing this matter to our attention. We are looking forward to the opportunity to speak with you and to find a positive way forward.

Our records show that we attempted to call you back on 2 different occasions. We try to get back with everyone in a timely manner we are very busy and currently short staffed.

We do not have you listed as a current or former customer but we greatly appreciate your in depth review. Thank you