Chase Apartments at Light Street - Baltimore Inner Harbor & Convention Center

Maria Barba _{on Google}

Mar 25th, 2024

Scam! I rented the penthouse apartment at 25 Street Light, it was mysteriously unavailable and they took us to 1 East Lexington Street. The bathroom in the apartment didn't work and they moved us to another one, which we later discovered was dirty and full of bedbugs!! We had to find another hotel and they don't want to refund our money.

Jenna Stabley _{on Google}

Apr 18th, 2023

This company is bogus. Charged my husbands business account for a reservation in March. In between the booking and the actual reservation , his wallet was stolen. He received a notification to update his card information even though they were paid and were attempting to process they payment again. They cancelled his reservation which was for a business convention and they refused to work with him or even have the courtesy to speak to him. They blame Sprint for their lack of phone service. You will likely be scammed if you book.

ISA O _{on Google}

Mar 14th, 2023

Terrible place, shady people, customer service is horrible, manager and owner extremely rude, won't solve any issues with the place and they want to extra charge you for no reason. i won't recommend this place

Michael Paul _{on Google}

Dec 13th, 2022

Event cancelled due to covid previously. Refund refused, but future visit promised. Festival is back. Been calling and texting them for months, they've given excuses and hesitation the entire time. Now they are just ignoring me. Lost $800. Terrible customer service.

Salma Alshamsi _{on Google}

Oct 5th, 2022

The place is ok, middle of the city. I stayed there for a month. but too much noises all day, Street, Motorcycles and Cars nuisance + people noises. No room services provided. I recommend for short days.