402 Plumbing Services

I contacted 402plumbing on Sunday when my pipes backed up. He was quick to come. But after that it was just a show. He worked on the clog through my toilet, after telling him to go through my main stack for the clog. He then stated he thinks my plumbing collapsed got his camera out and it was totally fine. He just couldn't work the snake to bend it down past the T in the pipe. He got it worked on the clog. Thought he got it and left. I went to start my washer machine and water started flooding from under my toilet again. I called him and he said he would come back. He came back after picking up his kids in an hour. He came back to quickly leave again to go buy a new machine and stated he would be right back. Hours went by with no communication. I finally texted him and he said he would be back at 8 am. He showed up closer to 9. Was here for a bit then stated he needed to leave to grab a smaller snake. We agreed at a time he would come back at 11 am. Then he just never came back. He took another job in Hooper NE, he stated was an emergency. While I still sat with my problem and no water! He didn't communicate with me at all after several texts and a call he finally responded. I advised him to issue me a refund. He issued the refund for the portion I paid on card. He still owes me $300 and has stopped responding to me. He's over priced, doesn't have the equipment, doesn't know what he is doing, and he broke my toilet. Just wants money and runs. Don't use!
Aug 24th, 2022

Called and had an appointment at up for them to come out that day at 3pm to look at our water heater since we have no hot water. They said they'd call when they were in their way. I finally called at 5pm when they were a no show/no call. Left a voice mail and haven't heard from them. Very disappointing and frustrating.
Dec 28th, 2021

Fernando is the best. Affordable and reliable. We’ll be calling him again!
Dec 16th, 2021

Dec 13th, 2021

I would highly recommend this company for your plumbing needs. He was very professional, on time and explained things well to me. I will use them again if I need a plumber.
Dec 9th, 2021