Gold's Gym

Nov 16th, 2020

Very nice, clean facility. The staff is outstanding, very helpful and friendly.
Mar 26th, 2020

Equipment needs some upgrading but I absolutely enjoy the workout classes and the instructors!
Nov 29th, 2019

(Edit- Was told my refund was pending twice 3 weeks ago 10-15-18 and its 3/10/20 and still no refund and back in 18' they drafted money again from the account of an add on I had ...which should of been canceled along with mine.) Started out good but once I bought into the hype of the 90 day challenge, that's when it went down hill. Should of just stuck to the "lift weights and go home" routine (after you chase the weights you need down, since they are generally all over the floor) Their super fancy body fat machine, and they agreed with me on this, measured me wrong 2 of the 3 times during the 90 days. I paid 100 dollars to enter the challenge, dieted hard for 90 days, lost 12 lbs and went from 19 % body fat to 13% and felt great. I brought it to their attention that I wanted a refund due to the fact that the gym couldn't hold up their end of the deal ( weigh me right and show me my actual progress.. as this challenge was working towards winning 6500 dollars.. it should of been spot on).AFTER BEING TOLD I WOULD GET 100% back I was told by multiple managers I would get a partial refund.. being 1 months gym membership..which is 36 dollars.. and I was OK with it. They were going to show good faith and do what they could do. This was 8 months ago... and still no refund( will update if I ever get that refund) I brought up multiple problems of broken gear and badly placed equipment and no one seemed interested in fixing it.. I'm talking months worth of the same broken/worn out stuff. Badly placed benches, where you cant have a spotter unless you move the entire bench out. Dangerous and down right ridiculous was the term most of us used when trying to work out. It was often just pushed aside and nothing ever was done about it.. I'd been a member since before it was golds gym, left, then came back when it was golds. I've seen many employees come and go, and seen many different equipment set ups. At this time it just seems more about your money and less about your over all gym experience. Sorry for the long review but if you want something that you get a great experience AND your monies worth.. try another gym or the YMCA
Feb 20th, 2020

I travel often for business, and visit many Golds Gyms across the country. This Golds Gym offers an excellent experience. It is exceptionally clean, has newer machines, cardio equip and free weights. The people (staff) are friendly and the members are courteous (everyone doing their own thing). Theyve invested in very good air conditioning and ventilation, as youll see in the main weight-training area...huge fan moving slowly circulates air and keeps the space super comfortable. Ive been in this gym several times as I visit Winston-Salem and find it to be consistently excellent, as I describe. See Rachel L if youre local and looking for a membership. She followed up with me to ask about my experience there. These people truly care about their members / visitors. -Andy (Illinois)
Feb 5th, 2020