Studio 6 San Antonio, TX - Airport

missy marshall _{on Google}

Apr 6th, 2022

Nice roomy rooms

Angela K Ang Johnson _{on Google}

Apr 2nd, 2022

Pretty descent especially for the price. Big, spacious room with kitchenette, closet, 2 tables, and private bathroom. Pool was super clean and grounds were maintained. Staff is friendly and busy taking care of things. Pet friendly is a huge plus I recommend especially if you are on a tight budget or have large dogs.

Betty Martinez _{on Google}

Mar 22nd, 2022

Nice staff and pool

Brittany Smith _{on Google}

Mar 21st, 2022

This place is a hole. If I could give 0 stars I would. The pictures are extremely deceiving. False advertising at it's finest!

cm bs _{on Google}

Mar 25th, 2022

I parked in the back, exactly where the clerk told me to. The next morning, a window had been busted out and some things stolen. When I told a different clerk the next morning, she said if you park in the front there are security cameras. Two nights later, when I told the original clerk, named Phil, I can't sleep because I'm worried about my car, can you keep an eye on it? It's on the screens because now I know where to park. He said "it's on the camera", as if that is the same as him actually looking at the video feed sometimes. He informed me he is not going to babysit my car. He informed me that the next clerk is also not going to babysit my car. He asked if I'd like to check out.
Turns out, since I couldn't sleep for worrying about my car, and since he was so unbelievably rude, I did want to check out.
When I went to check out, around 11:30pm, I asked for the rude man's name and she said his first name, after asking why I wanted to know. I asked for the manager's name, and I said I want to talk to her. She said how can you talk to her without her number? She refused to give me the number but did give the first name. She said she would be there "in the morning", refusing to be specific when I asked for more details.
When she took my key card and said I was checked out and just looked at me. I was standing there. She says "you need something else?" I said yeah, my receipt. She said if you want a receipt, you should have asked for one!! Unfreaking believable. But wait, there's more. She charged me for the full 7 days I originally booked instead of the three, including tonight, that I stayed. She accused ME of being rude because I was getting irritated. But not insulting or threatening, just demanding she take off the charge for four freaking days I wasn't going to be staying. She refused!!! She also refused to tell me her name, which is Meranda. I told her I'm not leaving until she refunds my money! She eventually just stopped talking to me. Won't refund my money, won't tell me her name, won't give me information about when the manager would be in. I told her to refund my money or I would call the police. She said to call them.
So I did. I'm not leaving with four extra days charged on my credit card. She must be crazy. You can't take someone's money, call them rude because that theft irritates them, withhold information, and think they're going to just go away!! This, after the other clerk instructed me to park in the insecure area where my car was broken into and later told me he isn't babysitting my car.
The manager seems to be pretty incompetent with her insanely rude staff and insecure parking lot.
So the police stayed as she lied to them, telling them she issued the refund and told me it would be a few days before it was on my card, and I was angry about that. No she had not. And before I called the police, I asked again, are you going to give me my refund? Total silence as before.
While waiting for them, I tried to call motel 6 customer service and they're only available in the daytime.
In the end, she issued most of the refund, they still owe me $43.65, which I will try to get.
I took the amount they charged to my card, divided by 7 days, that's what they charged per day. But no she doesn't agree. So she paid less than they owe me. She is charging me tax and/or the pet fee for four days I will not be there. She thinks I am being unreasonable. Just unbelievable rudeness and incompetence.
And by the way, I booked using hotels.com. Less than two hours after checking out early, they won't let me write a review. So don't trust their reviews and ratings.