Glass America-Salt Lake City, UT

On time. Fast. Good price.
Mar 15th, 2022

Mike from Glass America did an above and beyond job installing my windshield after a dumptruck entering the highway chipped it then the crack spread across the entire windshield. Mike was awesome, the price was great, and Chris who I communicated the scheduling with was helpful as well. Already recommended to family as their prices beat everyone else I talked to and their quality was as good as you can get without paying over 3x more for OEM glass (which came in at just under $900). Service: Auto windshield repair
Feb 3rd, 2022

Jan 27th, 2022

Google maps says theyre open on sunday when they are not.
Dec 5th, 2021

This review is about Glass America's location at 2850 S Redwood Rd in West Valley City, Utah. On Thursday, Dec 9, 2021, I called Glass America to replace my hatchback window. The rep I spoke to told me they have the window in stock, and I can get it replaced the next day (Friday, Dec 10th). When she mentioned it was a tinted window, I told her that my car didn't have a tinted window, and she argued with me it was a "protection tint" and not a dark tinted window. The following day I got a call from the man who was supposed to install the window telling me that he would be at my place within the hour. I asked him if there would be an issue installing the window because it was snowing. When he didn't give me a straight answer, I told him I would be willing to come to their shop so there would be no issues. So, I drove 30 minutes out of my way to help make sure this process went smoothly. Yes, I volunteered to do so because I have heard many horror stories about windows that leak after being installed incorrectly. My thought was to do everything I could to prevent future issues. When I arrived, my car was taken in, and about 15 minutes later, the tech came out to tell me it was not the correct window. He proceeded to call and find out about another window that would be more expensive and told me it would not be in until Tuesday. My one-star review about the location is not because the wrong window came in, or it would not be until Tuesday that the correct one would be in stock. The review is there total lack of regard for my time was wasted and how I was treated as a customer by such a horrible and disgusting staff. It was clear by their casual attitude they could care less about the mistake. I want to be clear that this does not excuse the company for ordering the wrong product after I specifically told them that my windows were not tinted. In my opinion, the staff at the location on Redwood Rd in West Valley City, Utah, are incredibly disrespectful of their customer's time and are not very good at resolving problems. I hope people will learn from my mistake and not give this location their business. I would like to point out, that of 52 google reviews, only four of them are one star. It usually has to be a pretty bad experience and poorly run place for me to give a one star review. I usually only tell about the good experience i have with companies.
Dec 14th, 2021