Indianapolis, IN Car Rental Agency

The car selection was low but it was spring break. We had an issue with the windshield wipers smersing in the windshield the whole trip and when I told Carlos about the ... more

Pre check in was great! All I had to do was pick a car and go! The cat was clean. Drop off was easy and everything was done electronically! I will continue to rent with E ... more

I book a premium car online from atlanta airport , I didnt notice that they require ur age of 25+ , so they couldnt give me that car and they didnt have any other car to ... more

The staff of this place especially the manager, are very welcoming and very friendly, enterprise companie need such staff and managers thank you very much.

Quick and easy checking in and out. The vehicle was great

Never was explained weekend rates, from week to week got charged different amounts. Customer beware!!

This particular location on the West side is great. Fast, friendly, and offer a shuttle service from Reynolds body shop. NOT ALL ENTERPRISES ARE CREATED EQUAL. I've had r ... more

Customer Service Top Notch - I had key programming issues and surprised the technician crew during a skeleton crew situation. They listened to my situation and found a w ... more

I happened upon this company by accident as the company with whom I reserved had no availability once I arrived at the rental center. Loretta greeted me at the Sixt desk ... more

Amazing team. Carlos took care of me, Very professional and excellent customer. He is very kind, flexible, and accommodating. He followed me to work and the paperwork the ... more

While my reservation had issues the team worked to get me into a vehicle fast. Because of the issues then not only did I get discounted for my troubles but I was upgraded ... more

Agent was not helpful at w.

Never have an issue at this location. Service is great and I'm always well taken care of.

Devon helped us get in our rental for family vacation, his customer service was excellent he had the answer to every question and nothing was left unclear. Coming from so ... more

I have been renting monthly/weekly from Enterprise for the last almost 2 years and this branch is hands down the best. Emma, Sophia and Lucas are the nicest employees. I ... more

I couldn't find a rental car anywhere and thankfully they had a car available. The team there is amazing and very kind.

The Manager Isaiah was a pleasure. He assisted with the checking in process and made everything a smooth experience. Thanks a bunch !!!

Web site hours don't match posted hours on door. During the week posted they close at 5pm. A wee bit inconvenient for the 9 to 5 crowd

I had to rent a car due to an unpleasant experience and Enterprise was great. They picked me up even though the service wasn't REALLY offered at this site, when I had to ... more

Good customer service clean decent vehicles with no hassle and no hidden fees

Best rental experience Ive ever had!!!

Made reservation late in the day. I could not get there before they closed. I arrived the next day and they had canceled my reservation and had nothing left available. Th ... more

I was paying $370 for 1 week. I rented for another week its $675 and I still have the same car.

If you are expecting to get a rental in a timely fashion dont bother going here. I've been waiting 45 minutes and still no sign of my rental.... didn't even apologies unt ... more

It was easy and quick. Plenty of cars available and the car I got was perfect sized and was great on gas. Ive had nightmare experiences with other rental companies. Defin ... more

Great job, fast & efficient work

Already unhappy. Reserved a TRUCK- quite specifically for moving- was told extremely unapologetically that there's only vans today. Starting moving day off right! Willing ... more

The lady that helped me was on her stuff very organized had me in and out quickly

(Translated by Google) Good treatment of the staff and good cars to rent. (Original) Buen trato del personal y buenos autos para rentar.

NO STARS! I rented a truck by phone 2 weeks prior to moving. Received confirmation at the time of rental and the day before we were to pick up the truck. We get to the ... more

Deluxe

Everything was great. Thanks

Had me drive a hour up to them to find out car wasnt their and i didnt even get an apology and they was completely out of cars

Larry and Tonya at AVIS (Indianapolis Downtown) go above and beyond to make sure I receive a VIP rental experience!

Me and the wife have rented vehicles from this location three times now. We have experienced no problems whatsoever. Our cars were ready when they were supposed to be and ... more

I booked a rental to pick up This morning at 11. I get a text at 8:30 am saying they didnt have any. I changed locations to the West Washington street location. I called ... more

Very nice and clean. Best part is you get free shuttle to airport from there.

They WILL charge you an extra day.... if you drop off after closing time. They don't tell you that. When I called to dispute it, they said it is in the rental agreemen ... more

I've never rented from here. But checking out the reviews. It concerns me especially with misinformation. Like needing a credit card or not. One thing for sure it seems. ... more

Best Avis to use in Indianapolis. Theres usually no line. There are always car available and the staff is super chill.

The hourly late fee is over $1600 per day. ($69 per hour)

even though i did read the reviews about the horrific experiences at this budget location, i figured id give it a shot anyway because it was the cheapest option for a mov ... more

The car was filthy and the gas tank was not full. Won't be going back there

Great rental experience. The young man working the counter was very friendly and helpful. Car was spotless and ready to go. Same great service when I returned the car. ... more

Fast friendly service. I would recommend.

Extremely unprofessional, scammy "business" they run here. I'm honestly surprised they're still in business. Doug is deceptive about their prices and terms and gave us a ... more