Tennessee Television & Internet Services

Great place to go take your router back to so you don't owe money.

We recently switched to spectrum.. we had a salesman come to our door several times trying to make us switch from att. He kept saying we run off the same stuff as att. We ... more

Spectrum Mobile not only has the best cell service in my area but best customer service also. I had to get a new sim card recently. I went in 20 minutes to close, expecti ... more

The fiber is so fast I had to rename my wifi plaid Also got the fiber at my new place and its great!!!! I dont really use the whole gigabyte since its faster than many wi ... more

If I could rate the customer service lower, I would. Terrible customer service online!

They were great to work with my phone was froze up and they ordered me a new one with my insurance

We had the unfortunate experience of encountering a manager at this store named Veronica several months ago. She sold me items that I did not need (trackers) and told me ... more

I was given a deal that was too good to refuse. The perks in the plans really help you get your money's worth

Ty not only returned a call after 8 on a Friday night, he walked me through The steps to remedy my problem. I've been concerned that the wool was being pulled over my eye ... more

Mostly good, we'll see

Great service! Felt bad for the employees though because there isnt a single chair in sight for them to relax when literally no one is in the place. Get your employees so ... more

Exceptional service. Couldn't be happier. Shane and Jordan are two amazingly friendly people. Answered all questions and set us up with a great plan. They both could teac ... more

I am a 18 year client. Go to Verizon!!! I am a week away from dropping them. Get Verizon!!

Not willing to work with you and very over priced

Believe was wonderful!!!! I went in very frustrated about the process of switching carriers, and he was incredibly patient, kind, and knowledgeable. He was able to sort o ... more

Scammed me on a phone and won't replace or fix it. Don't buy from here

The guy the checked me in was EXTREMELY polite and nice. Very helpful this guy absolutely needs a raise.

absoluty the WORST in every way.....they piss people off so badly

Do not go here the customer service is atrocious I've been in to this location multiple times changing or doing things on my account with multiple different employees and ... more

My 80 year old father went in to pay his bill and was told they do not accept payments on Saturday and that he would have to come back on Monday. SERIOUSLY!!! In a wor ... more

Excellent customer service today. Would have been a 5 but Xfinity shut midtown store about a mile from my house. 9+ mile drive to Farmington in Saturday traffic ended in ... more

How is you CSR Oki still employed? Your CSR standards must be very low to allow such a rude, condescending, and flat out disrespectful person to speak to your customers a ... more

Jameson and Taylor are what makes your company awesome ! They will do anything to help the customers no matter what the situation is. No matter the time, they will solve ... more

Never again answer your door for the 3rd party sales people they have. Told they have a great promotion running and provide you with prices and promises that are not vali ... more

Friendly staff very helpful

I had great service since 2011 up until 2016. Since then the prices keep changing, poor internet service, and some friendly to unfriendly techs. The customer service dept ... more

The worst internet provider. Inconsistent wifi . Goes out consistently and when you call support they tell you to unplug it and plug it in. Don't waste your money unless ... more

Good friendly staff! Thanks Cassie for getting my cell phone service and number transferred! Fine service at Spectrum McMinnville TN.

Update your correct hours on google so people dont waste their time coming out there

Carl in the Knoxville market is awesome! So wonderful to work with a local internet provider!

Prices are decent if ur a new customer, if not their outrageous! We were paying $189.37 for 400mb internet n it cut out all tha time, we switched to AT&T n now we pay $90 ... more

It doesn't matter where you live, this company is horrible! Ky, Oh, and now in TN.... they sell 400mgb and the first dusting of snow, your internet is out, actually the s ... more

80$ a month. No connection everynight at the se time. Att fiber is looking pretty good right now

Hank was very nice! Everything went smoothly

Was greeted the moment we walked in and the service guy helped us with everything that we needed, We were upgrading our phone

They make you feel welcome

Good customer service. Thank you.

My friend and I went in so he could get a new phone, and Tonya and Latrel fixed everything for him. They were professional, patient, and worked to resolved my friend's is ... more

Came in waited for our turn. Two workers were conversing. We thought 1 was a customer. They get up and immediately take care of person coming in the door and ignore us af ... more

Extremely disappointed. Was told that I would get $1000.00 off porting a phone number from ATT. Received my first bill with no discounts that I was told I would receiv ... more

Excellent

They will let anyone into the account without being Aurthorized! I don't want everyone on my phone plan to be able to make changes to my account because they don't pay th ... more

Great guy. Installed our Starlink. A real pro.

Repair service is terrible, had the same issue for months. They have run a refresh a dozen times, an absolute waste of time. Had a tech here three times in three weeks an ... more

Professional service and great customer support if I have to say so myself.

Very bad attention to the Latino

being here few times they make you feel welcome and alway good friendly service justin is the one to ask for

Sabastian at the Collierville location was absolutely awesome. Very helpful and knowledgeable!

Love Zion Local!