Vermont Financial Services

Consistently rude and incompetent service from this branch. I usually try to go to the Williston branch because the customer service is excellent but this location is muc ... more

Customer service is excellent

My partner and I had an amazing experience opening up a joint account at this bank with Ian as our banker! Amazing vibe from the staff and Ian was so helpful and great to ... more

Bad bank, bad service. There is no 24/7 call service

Very rude staff, and not helping resolve issues.

My solar loans here are the best you can get weve looked everywhere

Horrible customer service. The branch was empty on a Friday morning and we tried to make a deposit with a 'shared bank'. We moved here and hadn't opened a local account ... more

Can't get a English person on the phone. Since they merged.

I had to wait 15 minutes to cash one single check present two forms of photo ID and then pay $10 for the privilege

These guys where great and stayed pretty true to the bill even after I added a few things on. They where very responsive always answered when I called. I had them do all ... more

Constant having issues with the mobile app. Tried deleting and reloading, deleting, turning off my phone, back on and then reinstalling....nothing has worked. But the br ... more

Ryan always leads with his integrity and concern for doing the most stand-out job for his clients. His depth of knowledge and experience makes him a go-to choice for any ... more

Probably the worst customer service ever!! The teller ( Craig Erickson) made me feel like I was being interrogated to cash a check. I dont have an account with them and t ... more

I give them only 1 star because you can't go any lower . I have been waiting for a long time for a check to clear which came from another LOCAL bank it is taking going on ... more

Outstanding in-person banking service. Friendly and efficient.

Ronda is GREAT always looks out for us

Highly recommend misstate huyandai! Im very satisfied with my purchase, and the service was great, thank you Jared for the great car buying experience. You all were very ... more

Well done

Never been screamed at when I walked into a bank before. That was a new one for me. Thank you Heather Parizo for your racism and the subsequential panic attacks that foll ... more

I actually went to high school with Mark and have known him a VERY long time. When I found it necessary to choose a local financial adviser, I knew Huntley Wealth Managem ... more

We've been using NSB for years. Hands down the best place to get a mortgage locally. Love these guys!

Daniel was very helpful to me on advising my banking services.

Always came in clutch with late night snacks. Decent pricing and staff was always friendly

Excellent service and very knowledgeable. Got me in and out without rushing.

Coffee is excellent!

As a small business owner, working with Edward Sheldon to find financial products that fit our companies needs was a stress-free and efficient endeavor. His friendly, ope ... more

The room was good, but the TV didn't work and there was no soap

Gillian has been amazing! Super communicative and very knowledgeable about loan types which was a huge help for me! I will be sending everyone I know here, thank you!

Erroneously declined multiple transactions regardless of having plenty of money in account, then charged $60 NSF fee every time they did it!

ATM kepted 600, the bank plays game with you to have it returned to you. Not a good experience. I was actually told not there problem.Meanwhile I have to wait for how lon ... more

Fast and friendly service.

Always double check your rolled change you receive from this branch. They've given me multiple nickels in rolls of quarters I've gotten from here. I suggest opening any r ... more

Friendly banking services. Very helpful staff.

As of September 2023, this small branch is open after the July 2023 flood!

Mand T let the state of Vermont take money out of my account when funds were not available. Causing my account to over draw. Never had a problem with People's United Bank ... more

The atm has been out of order 3 times in the last 2 weeks. Then I had to stand in line for 30 minutes to just make a withdrawal. Time to switch banks TD never has this is ... more

$3.50 transaction fee for a slow machine.

I would like to thank Jessica at the Vergennes branch for being so helpful when I called yesterday 03/09/2023 & for calling me back about my business checking account bef ... more

The staff here are very, very nice and work super hard to help with any task they can. The banks policies are challenging, but the people here are really great!

Went in sept14th a little late to get a bank check tried the door and noticed it was closed. There was a red headed lady in there and I said " I'm sorry ,,I thought that ... more

The staff is always friendly, always willing to help you, and love to help you to open accounts when you need it, and there is never a line when I go in there or even at ... more

The new asian manager treats long time customers with false respect and barely achieves to feign interest. Her answer is always that which requires the least work for her ... more

Ariel, Hannah, Daniel, and Kim are great. Whether you interested in a personal checking account or business account, Id highly recommend this team under Kim Cobbs managem ... more