Quality Inn Bessemer I-20 exit 108

Nancy Pickinpaugh _{on Google}

Mar 1st, 2024

Where should I begin. Driving late at night too tired to go any farther. The lady in the lobby was polite and helpful. She indicated ONLY room left . Take note of this. I signed & paid for room 303 .
My husband parked in front of the room. The walkway was taped off with yellow tape.
Now the outside of this place looks fairly decent. They apparently are painting & it looked clean.
Then you open the door. Our mouths dropped open!!!
I am posting pictures of what we saw.SEVERAL and they say it ALL.
Went into the front desk to check out & the gentleman asked if everything was OK.
I said It was memorable. He inquired what I meant. So I showed him the pictures .
He asked me to wait until the owner called me before I did anything.
The owner didnt call . I waited 2 days. Then I called them. A different person answered and said she would do the refund at that time.
It showed up .. said pending & a week later was withdrawn.
now as a CHOICE HOTEL this is VERY DISAPPOINTING !!!
Rooms: Black mold covering the shower head, roaches , unchanged sheets and unclean linens.