Chamber of Commerce

      Hampton Inn Birmingham/Mountain Brook

      ( 634 Reviews )

      Hampton Inn Birmingham/Mountain Brook
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      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
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      Chamber Rating

      Verified Member
      3.8 - (634 reviews)
      250
      169
      96
      53
      66
      Read Our 634 Reviews

      Chamber Rating

      Verified Member
      3.8 - (634 reviews)
      250
      169
      96
      53
      66
      › ‹
      • Anonymous

        The negative reviews are accurate. Despite its convenient location, this place is dingy and poorly maintained (e.g. dirty and stained surfaces, floors, walls, and ceilings) while a musty odor pervades. This, plus a neglected bathroom with hair, broken fixtures, and lacking essentials made for an uncomfortable stay. I suggest travelers book elsewhere.
        Apr 10th, 2024

      • Ryan Hanson

        No hot water... Ice ice cold! Front desk/management made zero attempt to reimburse or accommodate us. Then I find out they have not had hot water for sometime yet they continue to take reservations. I wonder how they are washing linens and dishes!? It's fraud!!!
        Apr 9th, 2024

      • Gale Lawler


        Apr 4th, 2024

      • Cody Daniels

        Great location, and David at the front desk was very nice!
        Mar 29th, 2024

      • David Norris

        This hotel is in a great location but its better days are behind it. We have stayed at many Hamptons for many years and this one is simply not up to brand standards. Rooms are very small, furniture in our room was all tattered, and it had that musty smell of an old roadside motel. Housekeeping failed to visit our room and the apology from the front desk when I asked for fresh towels was far from heartfelt. This hotel should be torn down and rebuilt into a nice modern Hampton.
        Mar 26th, 2024

      Read Our 634 Reviews

      About
      Hampton Inn Birmingham/Mountain Brook

      The Hampton Inn Birmingham-Mountain Brook hotel is approximately 4 miles southeast of downtown Birmingham, Alabama on US Hwy 280. The hotel is easily accessible to Interstates 20, 50, 459, 65 and Highways 280 and 31.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Hampton Inn Birmingham/Mountain Brook?

      A The phone number for Hampton Inn Birmingham/Mountain Brook is: (205) 870-7822.

      Q Where is Hampton Inn Birmingham/Mountain Brook located?

      A Hampton Inn Birmingham/Mountain Brook is located at 2731 US Highway 280 South, Birmingham, Alabama 35223

      Q What is the internet address for Hampton Inn Birmingham/Mountain Brook?

      A The website (URL) for Hampton Inn Birmingham/Mountain Brook is: https://www.hilton.com/en/hotels/bhmmbhx-hampton-birmingham-mountain-brook/?SEO_id=YEXTN-AMER-HX-BHMMBHX&y_source=1_MjA4MzQxNy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Hampton Inn Birmingham/Mountain Brook?

      A Hampton Inn Birmingham/Mountain Brook employs approximately 20+ people.

      Q What days are Hampton Inn Birmingham/Mountain Brook open?

      A Hampton Inn Birmingham/Mountain Brook is open:
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours

      Q How is Hampton Inn Birmingham/Mountain Brook rated?

      A Hampton Inn Birmingham/Mountain Brook has a 3.8 Star Rating from 634 reviewers.

      Hours

      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours

      Ratings and Reviews
      Hampton Inn Birmingham/Mountain Brook

      Overall Rating

      Overall Rating
      ( 634 Reviews )
      250
      169
      96
      53
      66
      Write a Review

      Anonymous on Google

      image The negative reviews are accurate. Despite its convenient location, this place is dingy and poorly maintained (e.g. dirty and stained surfaces, floors, walls, and ceilings) while a musty odor pervades. This, plus a neglected bathroom with hair, broken fixtures, and lacking essentials made for an uncomfortable stay. I suggest travelers book elsewhere.

      Ryan Hanson on Google

      image No hot water... Ice ice cold! Front desk/management made zero attempt to reimburse or accommodate us. Then I find out they have not had hot water for sometime yet they continue to take reservations. I wonder how they are washing linens and dishes!? It's fraud!!!

      Business Response on Google Apr 10th, 2024
      I apologize for the challenges with the hot water on last night, but I assure you that we have not been without hot water for some time, and it is currently back up and running. Management was not here this morning when you spoke with the night auditor. I see that you are still in house and if you would like to speak with management, please feel free to stop by the desk from 8-5. Have an awesome remainder of your day.

      Gale Lawler on Google

      image

      Business Response on Google Apr 7th, 2024
      Hi Gale - We’re sorry your 2 star experience didn’t match our high service expectations. Please feel free to reach out to us at https://help.hilton.com/s/contactsupport, or give us a call at (205) 870-7822 with any further details or suggestions about your stay. We would love the opportunity to look into any issues you may have had while with us.

      Cody Daniels on Google

      image Great location, and David at the front desk was very nice!

      Business Response on Google Apr 7th, 2024
      Thank you for choosing to stay with us; we look forward to hosting you again.

      David Norris on Google

      image This hotel is in a great location but its better days are behind it. We have stayed at many Hamptons for many years and this one is simply not up to brand standards. Rooms are very small, furniture in our room was all tattered, and it had that musty smell of an old roadside motel. Housekeeping failed to visit our room and the apology from the front desk when I asked for fresh towels was far from heartfelt. This hotel should be torn down and rebuilt into a nice modern Hampton.

      Business Response on Google Mar 24th, 2024
      Hi David, thank you for your feedback and support for Hilton brands. We appreciate you compliment about the location. We strive to provide a comfortable and enjoyable stay for all our guests and regret that we fell short in your case. Please reach out to https://help.hilton.com/s/contactsupport or (205) 870-7822 to discuss your stay further. Rest assured that we take your concerns seriously and will address them accordingly. We hope to have the opportunity to welcome you back in the future for an improved experience.
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      Overall Rating

      Overall Rating
      ( 634 Reviews )
      250
      169
      96
      53
      66

      Write a Review

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