Homewood Suites by Hilton Huntsville-Village of Providence

Very nice hotel! Staff let me check in an hour early. Interesting location among shops, restaurants, and a couple bars. Main road with many food choices is not far away. Walkability: Located among a group of shops, restaurants, and a couple bars.
Mar 28th, 2024

Mar 23rd, 2024

Mar 19th, 2024

Had a great time ! Their breakfast is better than most others.
Mar 13th, 2024

Being a Diamond Member with Hilton, I/we have stayed at many Hilton facilities around the country. This is my/our first stay in Huntsville/Providence, the staff, upon check in, were gracious and informative about the area. When we got to our room, we both were a little 'taken back', first time we've not had a separate bedroom from living space...which is odd to us, since we will be here a week. After walking to one of the recommended dining places close by, we stopped at the front desk and asked for two additional bottles of water...which we have done at EVERY Hilton hotel we've stayed at, we drink coffee and tea, and the two bottles provided upon check in are never enough, so we pick up two additional each day of our stay, or more if we decide to drink an extra cup throughout the day...we were told "Only two bottles per room, at check in, are authorized, you're welcome to purchase water from the "store" if you'd like more." Now, I understand bottled water is available for purchase, but I also understand I spend THOU$AND$ a year (to achieve Diamond status) at Hiltons across the Country, so the Homewood Suites in Providence, AL cannot afford to give (Diamond) guests who are staying with them for a week, additional bottles of water? Because, I'm thinking, any one of the MANY hotels within close proximity might be willing to give out two bottles of water per day, as requested by a Diamond Status guest...? As well as the water, I asked for a small cup of milk from the kitchen...again, I have requested this in other Hiltons with NO issues...was told the kitchen is closed and she would not be able to get that for me. I checked the "store", figuring if I have to buy bottled water, I will buy some milk as well, there was NO milk to purchase. We are not familiar with the area, do not know where might be a place to purchase milk, which is why I asked for a small cup to get me through until we could go to a grocery store. No luck! Both items may seem 'small' to many, but with all the stays we've had at Hiltons, this denial of little items was a first and a disappointment. There is a very good chance work will bring us back to the Huntsville area, I doubt we will be booking a room here in the future.
Mar 7th, 2024