Alaska Consumer Electronics

Love Verizon

When they tell you that the promotions/savings will go into effect after a few billing cycles, make sure to check. I had to go back to the store numerous times to receive ... more

Phil was super nice and super helpful. He is the man. Great experience overall. Get this man a raise

She was able to help me and it was quick. Always get what I need in a timely fashion and the workmanship is accurate

Irene was personable professional setting the bar for quality customer care and service! Irene is a great representative for Zagg products!

When walked in I was next in line. The customer infront if me was getting a new phone. The store manager let me know she will be with me when she is finished. 50 minutes ... more

Customer service reps are unprofessional! The guy who was supposed to help did not know what he was doing. He screwed up my service plan when all I went it for was to buy ... more

Great service they had what we came for and got it all done in less than 10mins

Last place Id go for any help as you can do everything they do with a quick google search or simple self diagnosis of your computer (if your semi familiar with components ... more

No. Screen replacement is almost 200$ takes takes 30 minutes max to replace....not willing to go there... Polite about it I'll definitely give ty them that...YOUTUBE it a ... more

Samsung s9+ screen protector installed terribly. Bubble along entire side. Asked them to fix it or refund me. Got the refund for the screen but not the 10 dollars for the ... more

We had a wifi router from them and it's awful connection it's rhe worst ever

I visited two stores in Anchorage, Midtown and Muldoon. Both Drayton and Cassandra were super calm and as helpful as they could possibly be. They made a very stressful si ... more

The staff at the ATT store were very knowledgeable, competent and went beyond my expectations. They deserve my highest recommendation, something I rarely do.

Kaylee at the business park location was great. I cringe having to go to the location near my location due to prior experiences with Keith. Kaylee was kind and patient an ... more

I purchased a phone that never worked along with a watch I had to wait to arrive in the mail. Was charged a restocking fee of $50. Now I am being charged $188.29 for the ... more

Jacob and Chris did real good troubleshooting. My phone from check to english.

Alex was great helping my son get set up on his own plan! So nice to have all the birds out of the nest We love coming to the Kenai store, they are always nice

Amazing store! I recently moved up here and had to switch carriers. The manager, John, was incredibly patient and clear while explaining the plans available. He was certa ... more

Good day, I am travelling to Anchorage from South Africa, and need help activating my Hotspot prepaid again please. Is there an email for reaching out for help as I can' ... more

Awesome Excellent customer service ...

Julie was the rep at the Eagle River Alaska location and she was SO knowledgeable!!! She was working like magic and explaining everything so that we could understand and ... more

I needed accessories and was helped as soon I entered the store. She also set everything up for us. Thank you so much!

Great help yesterday morning from the staff. They were able to help us with upgrades & even helped us with Firstnet (which is never easy). Smooth process & two happy peop ... more

Griffin (manager) and Deniro (sales) are the best! I had a super stressful situation and was under time constraints with two kids in tow. There were repeats technical iss ... more

This place has been phenomenal in customer service. Not only did I have to buy a phone in a pinch- they made sure my phone number was transferred,restored from backup, an ... more

Does not exist

Went to have some old photos enlarge and the guys did an excellent job.

Such a bummer running errands and trying to call this location. No one answered. Google "says" it's open till 5pm. It is closed. Very inconvenient. I hope they chang to ... more

We went to AT&T today to upgrade our plans and phones and add my partner to my account. There were some technical difficulties getting his number moved over, but the stor ... more

Staff does not care! One of the worst customer service Ive ever experienced.

Chris is a great asset to your company. Purchase of iPhone went off smoothly

This company needs to be put out of business. There is absolutely zero customer service. If your Internet goes out, you are out of luck. Absolutely do not use ACS for hom ... more

Chris was very, very helpful at resolving our difficult issue. Even though he earned no commission on the two visits we had to make, due to a third party "ATT" error, he ... more

Good service clean store decent prices but it's best buy so price match is always an option

Fayaz was tremendous help today as I purchased a new phone.

They did a great job and even delivered to the job site Plan on using them for all of our jobs requiring new screens

Gave me the wrong password and wrong or changed phone number to call them back. He said call Artic Tech Solutions/Roger. I couldn't connect my TV to Verizon thanks to lac ... more

Terrible customer service.

Amazing selection of vintage and newer stereo equipment. These guys are amazing. If, like me, you are dipping your toes into vinyl for the first time, make this your firs ... more

The woman at the counter was great, definitely knew what she was doing.

There is a reason why people shop online these days...

Dillon is at the Diamond Mall he was amazingly fast with buying and setting up my account. He was insanely quick with what cricket company has to offer, in under 30 mins ... more

If I could give 20 stars, I would! Friendly, great staff and an amazing doctor! I highly recommend.