Eagle River, AK Financial Services

Service was good and the guy was nice. But you get one star based on price. So this rating is for the company not the guy working the taxes. I went in believing Id pay ar ... more

They forgot to add my wife's income to our AGI, lost our sensitive tax documents, won't return calls or emails. Have asked to be refunded $250, no reply. Do not use this ... more

Great people inside the branch, but since the merger/transition, phone-based customer service has become not good at all. I"m able to write this review as I wait on hold ... more

Amazing

We received excellent service from Lisa Saetern this month. She went above and beyond to help us get the documentation we needed for DMV and was very patient!

Terrible, very pushy with services they offer, charge you to deposit & withdrawal cash ! But very very very pushy and caused me to switch financial institutions.

Melinda at Webster Tax Services is top notch. We have been working with her for the past decade cannot recommend her highly enough.

The Team at PrimeTech is remarkable. Theyre diligent, personable and highly skilled. Working with them has substantially improved the abilities of our company.

Made an ACH over the phone with a worker, come to find out she never processed the ACH and possibly deleted call logs, after calling mat-su location they couldn't find th ... more

Having been a member since this was the Teacher's Credit Union (many, many years ago), I have never had anything other than polite, pleasant, cheerful service. The Eagle ... more

I've been banking with Northrim Wasilla branch for years, incredible staff, well managed. Have full filled all my banking needs. A much better Bank, period.

Great people and great service

Only if you really need cash...

It works but costs money.

Well the customer service was acceptable but this snack paradise requires a double-take at just exactly the snack you are buying. As many different snacks they have and ... more

Megan is the best, very professional and full of knowledge!

The employees have been friendly. My issue is the bank being closed despite the hours posted, Eagle River location. I've gone a few times only to have the bank closed.

Send money

Overall this place has gone downhill, Bennett breaths it some life, but the new employee that looks at you like a skeleton waiting to fully decay isnt a good look. Asked ... more

Makes change into not change, nothing fancy.

Use it all the time. Very reliable

Since Denali was bought out by Nuvision, they are a shell of what used to be, a great credit union. Now they have closed branches everywhere and cut hours. They are no lo ... more