Great Clips

Mar 19th, 2024

Mar 15th, 2024

I waited 20 minutes past my estimated wait time with no line in front of me. The shorfstaffed location had 2 ladies working leisurely with no effort at all to finish up. I left with neither one of them looking even close to finishing up with their current customer. Customer service was minimally par as well. Was ignored completely after check in.
Feb 27th, 2024

Warner and Val vista location had always been good to me. Never had a problem and have enjoyed the talk while getting hair cut
Feb 9th, 2024

My 92 yro mom needed a haircut and we went to this place before which is within 5 minutes of her house. I checked wait time which said 0 minutes. I called to dbl ck and was told there was no wait. By the time we got there it was 45 minutes. My mom agreed she'll wait. When everyone in front of her was done in walked 3 people who were taken right back. When I inquired about my mom I was told it would another 20 minutes which would mean we would be waiting for over an hour. I mentioned to her that how can you take walk ins and basically ignore them. Of course we left since it was now passed my mom's lunch time and she couldn't sit any longer. If we were told this at the beginning there would be no way we would of waited 45 minutes knowing that was not a guarantee. So disappointed.
Mar 4th, 2024