Auntie Anne Near Me

Company is owned by a new franchise, and the management staff is getting things back to where they need to be.

I am in love with the pretzells they sell here im gonna buy again definitely

Wow, you ppl cry about prices then go make your own. The best pretzels you can buy.

Fast service!

Every single one was burnt , hard ,and cold. Cheese dip was also not warmed. And it barley had enough salt!! Im so annoyed Ill never order from this place again.

Fresh out of oven pretzels.

Friendly, its busy on the weekends but the pretzels are always fresh and tasty! Great staff, friendly service with a smile

Placed an order online told pickup was at 4:05; I arrived at 4:03 to a sign that said on break for 45 minutes. I knocked to say I placed order online and was told they we ... more

The food is epic bruggh would definitely recommend coming here.

Only place in town to get a pretzel dog. Its no Wetzels, but its what we have.

Unfortunately my last pretzel was too buttery and way too much cinnamon. Couldnt finish it. Got tired of eating it bc of that. However, super friendly young lady cashier ... more

Terrible management.. they do have roaches in the store.. I bought a soda and it had a roach inside of my cup!!!

Super friendly staff and delicious pretzels

Well my experience here was pretty good compared to Cinnamon on the other side of the mall. Employees attentive, Smiled, & overall welcoming. This place was more efficien ... more

So fresh and yummy. One of the best for pretzel.

The manager is so kind

Ok. So I tried to give this place 3 separate tries. Ive heard the food may be good but you know what the person today is what did it. Idk her name but its 1.16.24 11:30 ... more

The women who work here are waaaay too rude to be serving greasy misshapen pretzels. This location sucks, skip it.

Stand and wait while three workers totally ignored me. Left without buying a thing. Poor staff and management.

I went there and bought my daughter the pepperoni pretzel and slushee. We both enjoyed the snacks.

I always go for the toasted almond pretzel but this last time they had then in bite size which I was sooo happy about! I dunk them in the Caramel dip. The best!

What can I say, when you smell those fresh pretzels you just gotta have one! Grab some cheese sauce and you're good to go!!

(Translated by Google) Like the other stores of the same chain, very good and kind service (Original) Comme les autres magasins de la mme chane, trs bon et service aimabl ... more

Edit: This is for Security Square Mall location, not Mondawmin Mall. My order of cinnamon sugar nuggets was not ready when I approached the cashier to buy. I see it was b ... more

I like there pretzels

Its very awesome because their pretzels toppings is so very good and they always did taking their time best to complete every pretzel makings plus their fountain drinks i ... more

Ive ordered from them on GrubHub and the pretzels are always so yummy ! Plus the cold brew from Cinnabon is delishhh

Yummy

I love Auntie Annes. But this locations Customer Service is horrible! Including the manager. I dont even know how she has that position. Theyre very unfriendly and rude. ... more

The food was very fresh. I could tell that the workers were working hard to get us what we need. I definitely recommend coming here

Just went to this location and its 30 minutes before closing time and all the workers were standing around laughing and joking, and then one looked up and said to me that ... more

Very tasteful and warm on this cloudy day we really enjoyed the pretzels

Great!

Horrible customer service. I came there Tuesday 1-4-2022 around 3pm. I wanted a pretzel. All they had was two large pretzel nuggets. There's no telling how old those were ... more

I enjoyed the preztle I got very much. Just wish that they still had the other flavor pretzels like they used to.

We were told it would take 7 minutes for our cinna bites to be ready. It took like 15 minutes. No apology or no offer for a drink. The while the manager is in the back on ... more

Bad customer service. 20 minutes for a pretzel. Lines too long for an argument at the counter

Burnt and dry

DONT DO IT!! Used to eat here years ago and it gave me food poisoning. Moved away, but came back to visit and tried it again and FOOD POISON AGAIN!

I bought 6 gift cards which was a lengthy process, but the general manager, Sharon, was very nice and very patient. Amazing customer service.

Although i enjoy Auntie Anne's, this location was highly unprofessional. By me being culinary professional the operation was doing everything wrong, from the no frequent ... more

Used to be employed here. They wouldn't give anyone paystubs unless we contacted department of labor. We were forced to work in flooding. They lie about how much people a ... more

Food is delicious. Whenever I go to the other Auntie Annes, theyre not as good as this one. Quality is great. Totally recommend.

Tiny pretzel compared to the standard size, and barely any salt. Waste of money.

Every single time I hit the mall, I can NEVER resist. Perfect everytime.

went today and the lady working was so sweet!! even gave us some free pretzel bites!!

Place is trash. I was at the counter while the worker was on his laptop watching a movie with his AirPods in.

Needs a better process for mobile order pickup. Most of the time my order isnt ready in the quoted time and sometimes they arent even aware that there is a mobile order p ... more

would give 0 stars for the rude employee (manager?) there alone. i work at the easter picture place right next to them. went to ask for a napkin to blow my nose. a single ... more

The older man who helped us today was extremely rude to my son and myself. He went as far as to keep throwing sarcastic remarks as we were already walking away. No custom ... more