HomeX Plumbing & Rooter

Service: Drain cleaning
Apr 13th, 2023

Positive: Professionalism, Punctuality, Responsiveness Service: Drain cleaning
Apr 7th, 2023

Alex and Mario showed up at my home on time as promised. Alex introduced himself and Mario. Both are very professional, knowledgeable and attentive. They provided me with three estimates each with different options. They proceeded to fix the loose toilet and found two other issues that needed repairs. They clearly explained the issues and we agreed to perform the additional repairs. The cost of the repair did not exceed my original selected option. Thanks Alex and Mario for your professionalism and attention to details. Service: Toilet repair
Mar 29th, 2023

Employees of HomeX were very professional and clear about conditions, what was needed and timing. Repairs were immediate and performed in an excellent manner. There was added work needed that caused cost to more than double but communication was clear regarding problem resolution options. All work performed by employees was done cleanly as possible, timely and efficient. All work was done in one day and completed with a ten year warranty. I really couldn't have asked for more and having experience with other companies I have to give HomeX a full five stars! Service: Sewer repair
Mar 21st, 2023

I found HomeX via Angi and immediately they blew me away with their customer service. Within seconds of beginning my search, I got a call from their office and they scheduled a free estimate the following morning. My kitchen sink was leaking but it wasn't an emergency, so when Mario came the next day he explained to me the issue and let me know my options. He was so professional and friendly, I felt confident that I didn't need any additional estimates because I knew I wanted to work with Mario - he also did not make me feel pressured to hire them and gave me a sense that they were offering an honest rate. Afterwards I ordered a new faucet of my liking online and waited for it to arrive in the mail, during which HomeX gave me a courtesy call to ensure I could get my issue fixed asap. Once the faucet arrived, I was able to schedule an installation the following morning. Mario and Oscar spent the entire day evaluating the leak and getting the necessary replacement pieces to ensure everything was solved before they called it a day. They are hard workers and were determined to make sure they left having provided a service they could be proud of. Although HomeX isn't the cheapest company, they aren't the most expensive either, and for the quality of service and communication I have to say it was well worth it and no one else can compare. I have every intention to call them in the future should I need any plumbing services. I have already referred them to family members and truly cannot recommend them enough! You will never feel scammed, they operate with integrity. Services: Plumbing leak repair, Faucet installation
Mar 18th, 2023