Bakersfield, CA Cell Phone Store

This store has been very helpful every time I've needed services. The ladies are very sweet.

Very professional explained the details with full transparency

Alondra was awesome! My mom and I couldnt have asked for a better person to help us! She was very genuine and attentive and made our whole experience very easy! Next time ... more

I am really very dissatisfied and upset. I feel totally cheated by the manager and the employee of this place had a 3 cell phone plan with another company where I paid l ... more

Excellent and prompt service. Staff is attentive & trustworthy. The store is sparkling clean.

Kinda give you the run around like they don't wanna work. Only way you can get there attention is if your adding a line or starting new service.

Very quick and friendly service. Went above and beyond. Would definitely return

Baskensfiel.14

The service was great , but boost mobile customer activation over the phone needs training, she seem confusion and lost at the same time , took an hour to switch over my ... more

Was able to get a free Motorola phone with 1st month activation and insurance.

There is no water or air for cars , and gas is high. But, they're very good inside the store. There are oils, tranmission fluids, and additives Friendly and efficient. L ... more

Always get all help needed promptly by highly skilled professional staff

I wish they would offer free for a year or 2 of Hulu or Netflix or Disney streaming not just 3 months like TMobil does instead of $200 off a new iPad or Xbox some of us ... more

Dale was Extraordinany

Great !

I was locked out of my voice-mail for tlwhateever crazy reason. Went in, asked for help and in less than one minute it was solved. I tell ya, I stressed over nothing. You ... more

Wait for them to open i called them more than once no answer if you're going to have a schedule when you guys open you should hold up to the deal

I have no words to say that I am very pressed in a positive way how this was handled. I really do appreciate that you guys came all the way from your office and came and ... more

(Translated by Google) Bad signal the staff is very bad and they don't want to attend you in Spanish (Original) Mala seal el personal es muy malo y no te quieren atender ... more

I went to the metro store today and the girls exceeded my expectations. I will come back to this location and send my family in too.

Useless T-Mobile that should be knocked down. Rude staff. My family walked in and workers just stared at us but a couple walked in and all 3 workers said welcome in. Can ... more

They want to charge you for assistance

When I spoke the first time he picked me up and gave me a phone number, I spoke and they fixed my problem, thank you T mobile

Definitely do not recommend Verizon at all! I traded in a phone in august of 2023 and still to this day March 2024, I have not received my credits for it and they are cur ... more

Kind staff and fast service

set up fee activation fee other fees restock fee for each phone i return because the charges

I have been a Boost mobile customer for several years. My overall rating is above average. But a few days ago I had phone issues and went to another location. I was kind ... more

Love boost mobile have had them for years but this location up prices and charges fees other boost stores dont and these are the fakest reviews I have ever read, there f ... more

The staff here are not helpful at all. I used to come here all the time. Never again.

Went to Verizon after 15 years + of service. They were okay with losing customers after sprint merger. Nobody knew about returning leased equipment. Now I have some an un ... more

Personally every time I go to this location they always have an attitude, the somewhat middle aged lady with long straight hair and I believe she wears glasses didn't ... more

Its a small store not too big of a selection.

Bad customer service . JP added 3 line service on my account when I aint even using one of them . Had to call to cancel them. All the information he gave me was false . W ... more

It's a very slow service.

Personally the service just isn't the same since Metro went franchise

The last gentleman that helped me was so AWESOME he took time to explain things to me

Easy and thank you

I waited for almost an hour inside of T-Mobile. Yes, the one off California and Real. I was just trying to add Wi-Fi box to my account that I already have. They told me t ... more

You guys better repair my phone screen or give me another phone,I have bought a phone from you guys,you guys charged me for a screen protector,and I dropped my phone,it d ... more

I like this place.

Very bad service in the store that is in Ming, the employees do not attend

We received fast and professional service!! Alan made our transition to our new phones very fast & easy!! Thank you

Nice clean store with great customer service!

Alonzo was able to help me upgrade my phone quickly and at a better price than I expected. He's even reached out afterwards letting me know if I had questions I could go ... more

Gisele gyatttttttt

Pay your bill

Excellent service, Domingo thank you!

This place is closed permanently, it doesn't exist, for anyone wanting to go to this location

I was really disappointed to find out the Metro cannot blacklist the phone after it's been stolen