Lyddy Martin Company

Ive referred countless people and companies here. Solid team and reliably make me look good recommending them.
May 18th, 2023

Lance Havelock is extremely knowledgeable in his field, professional, but also a very personable/genuine guy. I've learned a lot from him myself. I highly recommend Lance as an agent or even just a trusted source to get some honest answers for your insurance questions. Thanks Lance!
Apr 5th, 2022

After roughly 20 years loyalty to this company, I am letting consumers know that this company has gone straight into the toilet in terms of customer service.  I have a suspicion their revolving door of brokers may have something to do with that as all the previous brokers who I used to deal with there, most of whom were super lovely, amicable, knowledgeable, and most importantly, helpful, are all long gone.  What you get when you call now are terse, rude, ignorant, and LAZY brokers who cannot answer simply questions nor are they willing to work with you to make your coverage affordable but will instead deflect their apathy at you with condescension and snide comments all the while trying to get you to quit using their company's insurance.  I called and asked to speak with the president of the company and was refused the privilege.  I had to deal with a nightmare broker with a horrible attitude instead.  I think I see now why this company is hemorrhaging employees.  If these brokers don't insult the living daylights out of you on the phone, they will most certainly see to it that they make your blood boil on top of OVERINSURING your insured item.  I literally just found out today from another brokerage who reviewed my policy, that I am paying for something on my policy that a) I didn't ask for, b) I didn't even realize was on my policy, and c) I would have put to use instead of paying for the same service out of pocket several times because I was unaware this thing in my policy had been added on without my knowledge or consent.  This company is snaky and shady. I'll assume this type of bad faith business is a top down issue, given that I wasn't even allowed to speak to the guy who owns the company.  What a shame.  This company used to be great.  You're better off finding another broker if you must use a broker for your insurance needs.  No wonder why wonderful women like Pati Perez and Janet Carter no longer work at Lyddy Martin.  They were too caring, too polite, and too good at listening for a company like this.
Mar 4th, 2021

What a wonderful place to do business with, their customer service is top notch. Alison Friedman is particularly amazing. Professional, kind, listens and answers as many questions or concerns as I have. She always goes that extra mile! She knows her business and evokes so much confidence. I Highly recommend her, and them, for any insurance need!
Feb 22nd, 2021

I want to thank Lance Havel for all of his efforts on my behalf.  He has worked hard to help me out of a very challenging insurance situation.  He is knowledgeable, patient and organized.  He took the time to research options and then to explain to me what was available.  If you are looking for an agent, I would highly recommend Lance Havel.
Feb 2nd, 2020